HARESFIELD SURGERY PATIENT PARTICIPATION SURVEY
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What do you like most about our service?

What changes would most improve our service?

How easy is it to find the information you are looking for on our website? www.haresfieldsurgery.co.uk Extremely easy

Very easy

Moderately easy

Not at all easy

N/A

	extremely helpful	very helpful	helpful	Ok	fairly unhelpful	unhelpful	N/A
Please choose one response	*How helpful do you usually find the surgery receptionists ? Please choose one response extremely helpful	Please choose one response very helpful	Please choose one response helpful	Please choose one response Ok	Please choose one response fairly unhelpful	Please choose one response unhelpful	Please choose one response N/A

Comments

How easy is it to get through to us on the telephone Very	Quite easy	Very Difficult
Other (please specify)

Which appointment booking system do you prefer to use Automated telephone booking

Speak to a member of staff on the telephone

Specify any problems you may have experienced using either of these methods

Do you find the self check in screen useful ? Yes

Would it be useful for the check in screen to be publicised or displayed more obviously

Do you use our repeat prescription service ? If so how do you order your prescription ? By telephone

On our website

The box in the waiting room

Face to face

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HARESFIELD SURGERY PATIENT PARTICIPATION SURVEYExit this survey