Customer Service
Exit this survey
1
. Do you prefer shopping in our store or online at tigerbookstore.com?
Do you prefer shopping in our store or online at tigerbookstore.com?
In store
Online
Both
2
. If you shop our online store, how would you rate your overall experience?
If you shop our online store, how would you rate your overall experience?
Great
Good
Okay
Not so good
If not so good, tell us why.
3
. If you shopped in store, were you acknowledged upon entering Tiger Bookstore?
If you shopped in store, were you acknowledged upon entering Tiger Bookstore?
Yes
No
Other (please specify)
4
. Did an employee ask if he/she could help you find a size, color, or a particular product?
Did an employee ask if he/she could help you find a size, color, or a particular product?
Yes
No
Other (please specify)
5
. Was our staff friendly and courteous?
Was our staff friendly and courteous?
Yes
No
Other (please specify)
6
. Would you consider shopping Tiger Bookstore again?
Would you consider shopping Tiger Bookstore again?
Yes
No
If no, please tell us why.
7
. How would you rate your overall experience at Tiger Bookstore?
How would you rate your overall experience at Tiger Bookstore?
1- Great
2- Good
3- Okay
4- Bad
5- Terrible
If you did not answer 'Great', please tell us why and how we could improve.
8
. Please help us make shopping with us a great experience. Any suggestions on products, service, our online store, social media, etc.? Let us know!
Please help us make shopping with us a great experience. Any suggestions on products, service, our online store, social media, etc.? Let us know!
Powered by
SurveyMonkey
Check out our
sample surveys
and create your own now!
Javascript is required for this site to function, please enable.