Customer Service
 

 

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1. Were you acknowledged upon entering Tiger Bookstore?

2. Did an employee ask if he/she could help you find a size, color, or a particular product?

3. Were you guided to locate the item about which you were inquiring, or, simply pointed in a vague direction?

4. Did an employee offer to check the back stock for an item about which you were inquiring?

5. Was your purchase completed accurately and in a timely manner?

6. How knowledgeable was our employee of the products and services we offer?

7. Was our staff friendly and courteous?

8. Would you consider shopping at Tiger Bookstore again?

9. How would you rate your overall experience at Tiger Bookstore?

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