Osterville Village Library Strategic Planning Survey

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1. Have you used the services or attended library programs in the past 12 months?

Have you used the services or attended library programs in the past 12 months?   a. No b. Yes, if yes please indicate which programs c. Adult programs d. Children's programs e. Family oriented programs

2. If not, why haven't you used the library?

If not, why haven't you used the library?   a. Hours are inconvenient b. Library is too noisy c. Library doesn't have what I want, please specify d. I need transportation e. I have either hearing or vision problems, please specify f. I am not sure how to use the library g. Other, please specify

Please specify

3. Please check the items that you and your family borrow, use or have interest in.

Please check the items that you and your family borrow, use or have interest in.   a. Adult non-fiction b. Adult fiction c. Large Print materials d. Computers e. Meeting Room use f. DVDs g. Music CDs h. Books on CD i. Downloadable Books j. Museum Passes k. Magazines and Newspapers l. Local History and Genealogy m. ESL, Tutorial or Foreign Language materials n. Online Databases such as Ancestry.com o. Reference Materials p. Young Adult Materials q. Homework Station r. Toddler and Pre-school Materials s. Juvenile Fiction and Non-fiction t. Toys, Crafts and Games u. Tutoring sessions (educational) v. Tutoring sessions (computer instruction) w. Book Discussion Group, Stitches and Tales Handwork club x. Interlibrary loan services

4. How often do you visit the library?

How often do you visit the library?   a. Daily b. Weekly c. Monthly d. Few times during the year

5. What would bring you to the library more often?

What would bring you to the library more often?   a. More Children’s programs b. Teen programs c. More Adult programs d. More best sellers e. More non-fiction titles f. More Computer and Instructional classes g. Quiet study areas h. More DVD, Books on CD, Downloadable Books and Music i. Online databases and Reference services j. Other, describe below

Other (please specify)

6. Are there any special services you would like the library to provide and would you be willing to pay a fee for their use?

Are there any special services you would like the library to provide and would you be willing to pay a fee for their use?   a. Scanner b. I would pay a fee for this service c. I would NOT pay a fee for this service b. Other, please specify below

Other

7. Please circle which programs/services you would attend at the library, or wish to have available.

Please circle which programs/services you would attend at the library, or wish to have available.   a. Author visits b. Genealogy or local history programs c. Programs for baby boomers d. Programs for seniors e. Programs for children f. Programs for babies g. Programs for teens h. Art shows i. Cultural programs j. Consumer Health information events k. Outreach services such as homebound book delivery l. Introduction to New Technologies

Other (please specify)

8. Which technologies do you have access to or use at home?

Which technologies do you have access to or use at home?   a. Nintendo, Wii, which version b. Play Station, which version c. MP3 players, Blackberries, etc. d. HDTV, Netflix, Blu-ray, etc. Internet Access: e. DSL f. Cable g. Other

(please specify)

9. Please fill out the demographic information below. Your responses will be kept confidential.

Please fill out the demographic information below. Your responses will be kept confidential.   a. I am a male b. I am a female c. I live on Cape Cod d. I live in Osterville e. I live in Barnstable f. I am a year round resident g. I am a summer resident h. I vacation on the Cape Cod i. Please specify where you live if not listed in our choices

I live:

10. What is my age range?

What is my age range?   a. Below 18 b. 18 – 30 c. 31 – 45 d. 46 – 55 e. 56 – 65 f. 66 – 75 g. 75+