2011 Pennsylvania AP Member Survey
 

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Thank you for taking the time to improve your AP service. The survey pertains to the AP service level you had during 2010. Please check the appropriate box and provide details if you changed to Members Choice Limited in 2010. Answers in the general satisfaction rating section should apply only to 2010. Please complete the survey no later than March 15. Every response is important. Your contribution will result in improvements for your readers and more value for your newsroom dollars. Any questions can be directed to Ced Kurtz, Pittsburgh Post-Gazette, ckurtz@post-gazette.com, 412-779-5829.

1. General Satisfaction Rating/Pennsylvania -- Coverage areas/stories
Please rate the following elements of the state report on a qualitative scale with the following values: 1 = Poor, 2 = Fair, 3 = Good, 4 = Excellent. Make additional comments on subsequent pages.

 1. Poor2. Fair3. Good4. Excellent
A. Spot or breaking news
B. Pennsylvania business
C. Enterprise
D. Advance for Sunday
E. Sports news
F. Sports features
G. Pennsylvania legislation
H. Pennsylvania politics
I. Pennsylvania courts
J. Election night
K. Coverage provided by neighboring members
L. Photography

2. General Satisfaction Rating/Pennsylvania -- Working with AP
Please rate the following elements of the state report on a qualitative scale with the following values: 1 = Poor, 2 = Fair, 3 = Good, 4 = Excellent. Make additional comments on subsequent pages.

 1. Poor2. Fair3. Good4. Excellent
A. Request response/Stories
B. Technical support/service
C. AP's web-based services
D. Presence of breakouts
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