Website Feedback
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1. Website Visitor
1
. Is this the first time you have visited our new website?
Is this the first time you have visited our new website?
Yes
No
2
. Are you familiar with our former website?
(If you answer yes please go to question 3, if you answer no please go to question 4)
Are you familiar with our former website? (If you answer yes please go to question 3, if you answer no please go to question 4)
Yes
No
3
. How do you feel the new website compares to our former website in terms of:
Significant Improvement
Improvement
About the same
Poorer
Much Poorer
N/A
Design
*
How do you feel the new website compares to our former website in terms of: Design Significant Improvement
Design Improvement
Design About the same
Design Poorer
Design Much Poorer
Design N/A
Functionality
Functionality Significant Improvement
Functionality Improvement
Functionality About the same
Functionality Poorer
Functionality Much Poorer
Functionality N/A
Content
Content Significant Improvement
Content Improvement
Content About the same
Content Poorer
Content Much Poorer
Content N/A
4
. How would you rate the following:
Very Good
Good
Average
Poor
Very Poor
Design
*
How would you rate the following: Design Very Good
Design Good
Design Average
Design Poor
Design Very Poor
Functionality
Functionality Very Good
Functionality Good
Functionality Average
Functionality Poor
Functionality Very Poor
Content
Content Very Good
Content Good
Content Average
Content Poor
Content Very Poor
5
. What is the PRIMARY reason you came to the site?
What is the PRIMARY reason you came to the site?
6
. Please tell us how easy it is to find information on the site.
Please tell us how easy it is to find information on the site.
Very Easy
Easy
Average
Difficult
Very Difficult
7
. Did you find what you needed?
Did you find what you needed?
Yes, all of it
Yes, some of it
No, none of it
8
. If you did not find any or all of what you needed, please tell us what information you were looking for.
If you did not find any or all of what you needed, please tell us what information you were looking for.
9
. What is your overall impression of the site?
Below Expectations
Meets Expectations
Exceeds Expectations
Professional
*
What is your overall impression of the site? Professional Below Expectations
Professional Meets Expectations
Professional Exceeds Expectations
Informative
Informative Below Expectations
Informative Meets Expectations
Informative Exceeds Expectations
Visually Pleasing
Visually Pleasing Below Expectations
Visually Pleasing Meets Expectations
Visually Pleasing Exceeds Expectations
10
. What is the likelihood that you will visit the website again?
What is the likelihood that you will visit the website again?
Very Likely
Likely
Unsure
Unlikely
Very Unlikely
11
. Please add any comments you have for improving the website. We welcome suggestions on specific areas for improvements, features you would like to see added to the site, and examples of what you consider good websites.
Please add any comments you have for improving the website. We welcome suggestions on specific areas for improvements, features you would like to see added to the site, and examples of what you consider good websites.
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