Brunelcare website survey

Brunelcare are undertaking a survey as we are looking to re-vamp our website, please take a few moments to complete it and help us with our research. It is short and straightforward and we would very much appreciate your contribution.

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1. Are you a

Are you a Commissioner?

Councillor?

Journalist?

Brunelcare resident?

Brunelcare community customer?

Brunelcare tenant?

Relative/carer of a Brunelcare tenant/resident/community customer?

Brunecare employee?

Brunelcare trustee?

Prospective employee - looking at job vacancies?

Other?

Other (please specify)

2. Please tick what age group you are in

Please tick what age group you are in Under 16

16 - 25

25 - 45

45 - 55

55 - 65

65+

3. Have you looked at the Brunelcare website before?

Have you looked at the Brunelcare website before? Yes

4. If 'Yes' to Question 3. Please tick roughly how often you look at the Brunelcare website?

If 'Yes' to Question 3. Please tick roughly how often you look at the Brunelcare website? At least once a week

Every two weeks

Every month

Every few months

Twice a year

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5. If you have looked at the website before, were you looking at information on any of the below? (Please tick as many as apply)

If you have looked at the website before, were you looking at information on any of the below? (Please tick as many as apply) General information about Brunelcare

Contact details

Sheltered Housing

Very Sheltered Housing

Care Homes

Community Care Services

Job vacancies

Events

Seeing if the website is up-to-date

Brunelcare policies

Choice Based Lettings

Volunteering

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6. If we were to revamp the website, please rate our useful you would find the information below.

	Not very useful	Quite useful	Very useful	Essential
General Brunelcare contact details	*If we were to revamp the website, please rate our useful you would find the information below. General Brunelcare contact details Not very useful	General Brunelcare contact details Quite useful	General Brunelcare contact details Very useful	General Brunelcare contact details Essential
Brunelcare staff contact details	Brunelcare staff contact details Not very useful	Brunelcare staff contact details Quite useful	Brunelcare staff contact details Very useful	Brunelcare staff contact details Essential
Brunelcare policies	Brunelcare policies Not very useful	Brunelcare policies Quite useful	Brunelcare policies Very useful	Brunelcare policies Essential
Information about our care homes	Information about our care homes Not very useful	Information about our care homes Quite useful	Information about our care homes Very useful	Information about our care homes Essential
Information about our community care	Information about our community care Not very useful	Information about our community care Quite useful	Information about our community care Very useful	Information about our community care Essential
Information about our housing	Information about our housing Not very useful	Information about our housing Quite useful	Information about our housing Very useful	Information about our housing Essential
Downloadable general forms	Downloadable general forms Not very useful	Downloadable general forms Quite useful	Downloadable general forms Very useful	Downloadable general forms Essential
Online complaints/compliments form	Online complaints/compliments form Not very useful	Online complaints/compliments form Quite useful	Online complaints/compliments form Very useful	Online complaints/compliments form Essential
Online application form	Online application form Not very useful	Online application form Quite useful	Online application form Very useful	Online application form Essential
Make a payment online	Make a payment online Not very useful	Make a payment online Quite useful	Make a payment online Very useful	Make a payment online Essential
Report a repair	Report a repair Not very useful	Report a repair Quite useful	Report a repair Very useful	Report a repair Essential
CSCI / CQC inspection reports	CSCI / CQC inspection reports Not very useful	CSCI / CQC inspection reports Quite useful	CSCI / CQC inspection reports Very useful	CSCI / CQC inspection reports Essential
Details of upcoming events and social activities	Details of upcoming events and social activities Not very useful	Details of upcoming events and social activities Quite useful	Details of upcoming events and social activities Very useful	Details of upcoming events and social activities Essential
Job vacancies	Job vacancies Not very useful	Job vacancies Quite useful	Job vacancies Very useful	Job vacancies Essential
Latest news about Brunelcare	Latest news about Brunelcare Not very useful	Latest news about Brunelcare Quite useful	Latest news about Brunelcare Very useful	Latest news about Brunelcare Essential
Latest press articles	Latest press articles Not very useful	Latest press articles Quite useful	Latest press articles Very useful	Latest press articles Essential
Search facility	Search facility Not very useful	Search facility Quite useful	Search facility Very useful	Search facility Essential
Links to other websites	Links to other websites Not very useful	Links to other websites Quite useful	Links to other websites Very useful	Links to other websites Essential
Standards of service	Standards of service Not very useful	Standards of service Quite useful	Standards of service Very useful	Standards of service Essential
Virtual tour of our properties	Virtual tour of our properties Not very useful	Virtual tour of our properties Quite useful	Virtual tour of our properties Very useful	Virtual tour of our properties Essential

7. If you are a Brunelcare tenant and you would like us to contact you via email, please fill in your contact details below

If you are a Brunelcare tenant and you would like us to contact you via email, please fill in your contact details below Name
Site (if applicable)
Email address

8. If you have any other comments about our website or suggestions for our new website, please comment below.

If you have any other comments about our website or suggestions for our new website, please comment below.

Brunelcare website survey
Exit this survey

1. Brunelcare Website Survey

*
1. Are you a

2. Please tick what age group you are in

3. Have you looked at the Brunelcare website before?

4. If 'Yes' to Question 3. Please tick roughly how often you look at the Brunelcare website?

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5. If you have looked at the website before, were you looking at information on any of the below? (Please tick as many as apply)

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6. If we were to revamp the website, please rate our useful you would find the information below.

7. If you are a Brunelcare tenant and you would like us to contact you via email, please fill in your contact details below

8. If you have any other comments about our website or suggestions for our new website, please comment below.

Brunelcare website surveyExit this survey

1. Brunelcare Website Survey

*1. Are you a

2. Please tick what age group you are in

3. Have you looked at the Brunelcare website before?

4. If 'Yes' to Question 3. Please tick roughly how often you look at the Brunelcare website?

*5. If you have looked at the website before, were you looking at information on any of the below? (Please tick as many as apply)

*6. If we were to revamp the website, please rate our useful you would find the information below.

7. If you are a Brunelcare tenant and you would like us to contact you via email, please fill in your contact details below

8. If you have any other comments about our website or suggestions for our new website, please comment below.

Brunelcare website survey
Exit this survey

*
1. Are you a

*
5. If you have looked at the website before, were you looking at information on any of the below? (Please tick as many as apply)

*
6. If we were to revamp the website, please rate our useful you would find the information below.