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Customer Repairs Survey

 

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1. Tell us a bit about you.

	Customer Type	Area of focus	Sex	Brand repaired
Demographics	Wholesaler/DistributorRetailerConsumer/end userOther Tell us a bit about you.   Demographics   Customer Type	GroomerVetPetEquineCattle fitterOther Area of focus	FemaleMale Sex	OsterShear MagicThriveOther Brand repaired

2. What type of service was this?

What type of service was this?   Warranty Repair General Repair Maintenance Service

Other (please specify)

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3. Repairs

	Not likely at all. 0.	1	2	3	4	5	6	7	8	9	Extremely likely. 10.
How likely is it that you would recommend Botany Bay's repairs service to a friend or colleague?	*Repairs How likely is it that you would recommend Botany Bay's repairs service to a friend or colleague? Not likely at all. 0.	How likely is it that you would recommend Botany Bay's repairs service to a friend or colleague? 1	How likely is it that you would recommend Botany Bay's repairs service to a friend or colleague? 2	How likely is it that you would recommend Botany Bay's repairs service to a friend or colleague? 3	How likely is it that you would recommend Botany Bay's repairs service to a friend or colleague? 4	How likely is it that you would recommend Botany Bay's repairs service to a friend or colleague? 5	How likely is it that you would recommend Botany Bay's repairs service to a friend or colleague? 6	How likely is it that you would recommend Botany Bay's repairs service to a friend or colleague? 7	How likely is it that you would recommend Botany Bay's repairs service to a friend or colleague? 8	How likely is it that you would recommend Botany Bay's repairs service to a friend or colleague? 9	How likely is it that you would recommend Botany Bay's repairs service to a friend or colleague? Extremely likely. 10.

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4. Further detail on the score you gave.

Further detail on the score you gave.   If you rated us 9 or 10, what would you recommend about Botany Bay to a friend or colleague?
If you rated us a 7 or 8, what is one thing Botany Bay could do to improve your rating?
If you rated us a 6 or less, what's the single most important improvement Botany Bay should make?

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5. Would you be willing for us to contact you for further information & feedback on this survey?

Would you be willing for us to contact you for further information & feedback on this survey?   Yes No

6. Further contact details:

Further contact details:   Contact name
Daytime phone number
Email