Cancel this survey >> Customer Satisfaction Survey How Are We Doing? We're committed to monitoring the quality of the services and products we provide, as part of an ongoing improvement process. Question Title * 1. Please enter the details below: Name (Optional): Employer (Optional): Team Member Question Title * 2. Please rate the following aspects of our work. Excellent Good Average Poor Unacceptable N/A Understanding your business requirements Understanding your business requirements Excellent Understanding your business requirements Good Understanding your business requirements Average Understanding your business requirements Poor Understanding your business requirements Unacceptable Understanding your business requirements N/A Communicating clearly and effectively Communicating clearly and effectively Excellent Communicating clearly and effectively Good Communicating clearly and effectively Average Communicating clearly and effectively Poor Communicating clearly and effectively Unacceptable Communicating clearly and effectively N/A Keeping you informed of progress Keeping you informed of progress Excellent Keeping you informed of progress Good Keeping you informed of progress Average Keeping you informed of progress Poor Keeping you informed of progress Unacceptable Keeping you informed of progress N/A Meeting deadlines Meeting deadlines Excellent Meeting deadlines Good Meeting deadlines Average Meeting deadlines Poor Meeting deadlines Unacceptable Meeting deadlines N/A Working with you and your team Working with you and your team Excellent Working with you and your team Good Working with you and your team Average Working with you and your team Poor Working with you and your team Unacceptable Working with you and your team N/A Providing value for money Providing value for money Excellent Providing value for money Good Providing value for money Average Providing value for money Poor Providing value for money Unacceptable Providing value for money N/A Responding promptly to problems Responding promptly to problems Excellent Responding promptly to problems Good Responding promptly to problems Average Responding promptly to problems Poor Responding promptly to problems Unacceptable Responding promptly to problems N/A Meeting overall expectations Meeting overall expectations Excellent Meeting overall expectations Good Meeting overall expectations Average Meeting overall expectations Poor Meeting overall expectations Unacceptable Meeting overall expectations N/A Question Title * 3. Overall, how do you rate the quality of products and services we provide? Poor Average Excellent Please Rate Please Rate Poor Please Rate Please Rate Please Rate Please Rate Average Please Rate Please Rate Please Rate Please Rate Please Rate Excellent Question Title * 4. What level of confidence do you have in us to deliver the products and services that you require? Complete A lot Some Little None Question Title * 5. Overall, is our performance ... Poor Average Excellent Pleae Rate Pleae Rate Poor Pleae Rate Pleae Rate Pleae Rate Pleae Rate Average Pleae Rate Pleae Rate Pleae Rate Pleae Rate Pleae Rate Excellent Question Title * 6. If you have any suggestions regarding how we could improve? Question Title * 7. Is there anything else you would like to add - Testimonial or Complaint? Submit response >>
