GreenPoint Rated Marketing Materials Survey

Please take two minutes to help Build It Green understand how you utilize GreenPoint Rated marketing and certification materials for your new home buyers. Your feedback will help us better support your marketing and customer care efforts to keep your homeowners happy. Thank you!

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* 1. Do you receive from Build It Green our hard copy certificates for completed GreenPoint Rated homes to pass on to homeowners?

Yes

Not sure

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* 2. Does your company routinely distribute these certificates to new homeowners?

Yes

Not sure

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* 3. How do you send these certificates to homeowners?

Hand deliver

Mail

Include in homeowner or warranty packet

Include in escrow/closing packet

Other (please specify)

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* 4. Are there specific reasons why you don't send these certificates?

Too busy to coordinate sending

Don't consider it important for homeowners

Other (please specify)

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* 5. Which department or team in your company typically sends (or would send) the certificates?

Marketing

Customer care/warranty

Purchasing/project management

Other (please specify)

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* 6. How can we make your process easier to send out these certificates? How can we better support your marketing and customer care efforts? Please share any thoughts and feedback.

Thank you for your valuable feedback. We know that you and your staff work hard to keep homeowners happy and develop a long-term relationship that shows you care. Build It Green wants to support these efforts by sending homeowners materials to show them they live in a healthy, high-quality, GreenPoint Rated home. Your survey responses will help us do a better job of supporting you through this effort.