Warren County Government Customer Service Survey
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1. Default Section

 
The purpose of the Warren County Government Customer Service Survey is to give citizens, employees, and others an opportunity to provide input relative to the strengths and weaknesses in our current level of internal and external customer service provision. This information will be utilized by the Warren County Customer Service Committee to help identify areas in customer service that may need to be improved. Please take a moment of your time to express your comments, concerns, and suggestions.
The SurveyMonkey.com website holds the highest level of confidentially; therefore the identity of respondents is anonymous. We encourage you to please answer all questions honestly and constructively.
Thank you for your participation and willingness to help shape the future of Warren County’s Customer Service mission and experience.
1. Which Warren County Government Department did you visit or contact?

2. Were your concerns and needs handled in a timely and efficient manner?
3. Were you given clear and concise information about your concerns/needs?
4. In your most recent customer service experience, how did you come in contact with the county representative or employee?
5. When you first arrived, were you immediately greeted or acknowledged by an employee?
6. Did personnel take sufficient time to listen to your concerns/needs?
7. What about the service you received could be improved?
8. Were all your questions answered efficiently? If not, did the employee do a follow-up?
9. What would you like Warren County Government employees to do better?
10. What do you like the most about Warren County Government employees?
11. How would you rate the overall quality of your experience with the department you visited or contacted?
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