Customer Service Satisfaction
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1. Default Section
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1
. Staff was available in a timely manner
Staff was available in a timely manner
Excellent
Good
Average
Fair
Poor
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2
. Staff offered to help you
Staff offered to help you
Excellent
Good
Average
Fair
Poor
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3
. Staff was friendly and cheerful throughout
Staff was friendly and cheerful throughout
Excellent
Good
Average
Fair
Poor
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4
. Staff answered your questions
Staff answered your questions
Excellent
Good
Average
Fair
Poor
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5
. Staff was courteous throughout
Staff was courteous throughout
Excellent
Good
Average
Fair
Poor
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6
. Did you receive goods in a timely manner
Did you receive goods in a timely manner
Yes
No
Other (please specify)
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7
. Overall, how would you rate our customer service?
Overall, how would you rate our customer service?
Excellent
Good
Average
Fair
Poor
Other (please specify)
8
. What did you best like about our customer service?
What did you best like about our customer service?
9
. How could we improve our customer service?
How could we improve our customer service?
10
. Is there a staff member you would like to recommend?
Is there a staff member you would like to recommend?
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