2009-2010 Campaign Volunteer Survey

2. How many years have you been a United Way Volunteer?

How many years have you been a United Way Volunteer? Less than 2 years

2-3 years

4-6 years

7+ years

3. Please rate the following statements regarding your role as a campaign volunteer.

	Strongly Agree	Agree	No Opinion	Disagree	Strongly Disagree
I felt well prepared for my role.	Please rate the following statements regarding your role as a campaign volunteer. I felt well prepared for my role. Strongly Agree	Agree	No Opinion	Disagree	Strongly Disagree
I understood my responsibilities	I understood my responsibilities Strongly Agree	Agree	No Opinion	Disagree	Strongly Disagree
I enjoyed my role.	I enjoyed my role. Strongly Agree	Agree	No Opinion	Disagree	Strongly Disagree
I would recommend the job to others.	I would recommend the job to others. Strongly Agree	Agree	No Opinion	Disagree	Strongly Disagree
I felt comfortable representing United Way.	I felt comfortable representing United Way. Strongly Agree	Agree	No Opinion	Disagree	Strongly Disagree

4. Did you attend a planning or training session for your Campaign Unit or Division?

Did you attend a planning or training session for your Campaign Unit or Division? Yes (If yes, go to question 7)

No (If no, go to next question)

5. For what reason(s) were you unable to attend training?

For what reason(s) were you unable to attend training? Scheduling conflicts

Recruited too late

Experienced/knew how to make calls

Other (please specify)

6. What would make you more likely to attend training in the future?

What would make you more likely to attend training in the future?

7. Please rate the following aspects of training.

	Very Useful	Useful	Somewhat Useful	Not Useful	No Opinion
LIVE UNITED Theme/Case for giving	Please rate the following aspects of training. LIVE UNITED Theme/Case for giving Very Useful	Useful	Somewhat Useful	Not Useful	No Opinion
Review of Division organization, time table & goals	Review of Division organization, time table & goals Very Useful	Useful	Somewhat Useful	Not Useful	No Opinion
Solicitor's role and steps for making calls	Solicitor's role and steps for making calls Very Useful	Useful	Somewhat Useful	Not Useful	No Opinion
Account assignments	Account assignments Very Useful	Useful	Somewhat Useful	Not Useful	No Opinion

8. Did you complete all of the calls on your assigned accounts?

Did you complete all of the calls on your assigned accounts? Yes

More than half

Less than half

None

9. What barriers did you experience in calling on CEOs?

What barriers did you experience in calling on CEOs? Referred to subordinate

Did not have enough time

Uncomfortable making call

Could not get through to CEO on the phone

CEO just wanted me to send or drop off information

Other (please specify)

10. Please rate the Call packet's effectiveness as a tool in making CEO calls.

	Very Useful	Somewhat Useful	Not Useful	No Opinion
LIVE UNITED Folder	Please rate the Call packet's effectiveness as a tool in making CEO calls. LIVE UNITED Folder Very Useful	Somewhat Useful	Not Useful	No Opinion
Constituent Fact Sheet/Campaign History	Constituent Fact Sheet/Campaign History Very Useful	Somewhat Useful	Not Useful	No Opinion
Corporate Pledge Card	Corporate Pledge Card Very Useful	Somewhat Useful	Not Useful	No Opinion
Leadership Giving Information	Leadership Giving Information Very Useful	Somewhat Useful	Not Useful	No Opinion
Sponsorship Opportunities	Sponsorship Opportunities Very Useful	Somewhat Useful	Not Useful	No Opinion
Volunteer Opportunities and Day of Action Flyer	Volunteer Opportunities and Day of Action Flyer Very Useful	Somewhat Useful	Not Useful	No Opinion
Your Contributions in Action	Your Contributions in Action Very Useful	Somewhat Useful	Not Useful	No Opinion

11. What suggestions do you have for improving CEO call materials?

What suggestions do you have for improving CEO call materials?

12. Please give us feedback on how comfortable you were with each of the following CEO call components.

	Comfortable Asking	Uncomfortable Asking	Need More Training
Asking for a corporate gift or increase	Please give us feedback on how comfortable you were with each of the following CEO call components. Asking for a corporate gift or increase Comfortable Asking	Uncomfortable Asking	Need More Training
Asking CEO for personal gift	Asking CEO for personal gift Comfortable Asking	Uncomfortable Asking	Need More Training
Asking for leadership campaign	Asking for leadership campaign Comfortable Asking	Uncomfortable Asking	Need More Training
Asking for employee campaign	Asking for employee campaign Comfortable Asking	Uncomfortable Asking	Need More Training
Asking for ECC to attend training	Asking for ECC to attend training Comfortable Asking	Uncomfortable Asking	Need More Training
Promoting giving through the community impact fund	Promoting giving through the community impact fund Comfortable Asking	Uncomfortable Asking	Need More Training
Special Request (Pacesetters, Loaned Executive, Sponsorship, etc.)	Special Request (Pacesetters, Loaned Executive, Sponsorship, etc.) Comfortable Asking	Uncomfortable Asking	Need More Training

13. Did you receive updates from United Way Staff or Loaned Executives regarding the status of your assignments after the initial CEO contact?

Did you receive updates from United Way Staff or Loaned Executives regarding the status of your assignments after the initial CEO contact? Always

Sometimes

Never

Not Sure

14. What suggestions do you have for improving the CEO call and employee campaign process?

What suggestions do you have for improving the CEO call and employee campaign process?

15. A part of the campaign job is communicating progress, attending status report meetings and special events. How important are the following to running a successful campaign?

	Not Important	Somewhat Important	Very Important	N/A
Committee, Unit or Division Meetings	A part of the campaign job is communicating progress, attending status report meetings and special events. How important are the following to running a successful campaign? Committee, Unit or Division Meetings Not Important	Somewhat Important	Very Important	N/A
Conference Calls	Conference Calls Not Important	Somewhat Important	Very Important	N/A
Kickoff	Kickoff Not Important	Somewhat Important	Very Important	N/A
Midpoint Meeting	Midpoint Meeting Not Important	Somewhat Important	Very Important	N/A
Community Assemblies	Community Assemblies Not Important	Somewhat Important	Very Important	N/A
Upcoming Final Event	Upcoming Final Event Not Important	Somewhat Important	Very Important	N/A

16. What suggestions do you have for improving campaign meetings or campaign reporting at special events?

What suggestions do you have for improving campaign meetings or campaign reporting at special events?

17. How important were the following efforts in improving the giving environment?

	Not Important	Somewhat Important	Very Important
TV Advertisements	How important were the following efforts in improving the giving environment? TV Advertisements Not Important	Somewhat Important	Very Important
Newspaper Articles	Newspaper Articles Not Important	Somewhat Important	Very Important
Billboards	Billboards Not Important	Somewhat Important	Very Important

Other (please specify)

18. In an effort to generate additional dollars to direct toward targeted needs in the community, United Way has proactively promoted giving through the Community Impact Fund. How comfortable are you with presenting the importance of undesignated gifts?

In an effort to generate additional dollars to direct toward targeted needs in the community, United Way has proactively promoted giving through the Community Impact Fund. How comfortable are you with presenting the importance of undesignated gifts? Extremely Uncomfortable

Fairly Uncomfortable

Neutral

Fairly Comfortable

Extremely Comfortable

19. What were the greatest strengths of this year's campaign team and effort?

What were the greatest strengths of this year's campaign team and effort?

20. What were the greatest challenges your unit, division or committee faced this year?

What were the greatest challenges your unit, division or committee faced this year?

21. United Way's strategic plan calls for increasing giving in 2010 by $600,000. What are the greatest opportunities for maximizing giving next year in your unit/division or overall?

United Way's strategic plan calls for increasing giving in 2010 by $600,000. What are the greatest opportunities for maximizing giving next year in your unit/division or overall?

22. Would you be willing to volunteer for campaign again in the future?

Would you be willing to volunteer for campaign again in the future? Yes

23. Your Name (Optional)

Your Name (Optional)

24. Please provide names of other campaign volunteer prospects.

Please provide names of other campaign volunteer prospects.

1. In which campaign Unit(s), committee or capacity did you serve?

2. How many years have you been a United Way Volunteer?

3. Please rate the following statements regarding your role as a campaign volunteer.

4. Did you attend a planning or training session for your Campaign Unit or Division?

5. For what reason(s) were you unable to attend training?

6. What would make you more likely to attend training in the future?

7. Please rate the following aspects of training.

8. Did you complete all of the calls on your assigned accounts?

9. What barriers did you experience in calling on CEOs?

10. Please rate the Call packet's effectiveness as a tool in making CEO calls.

11. What suggestions do you have for improving CEO call materials?

12. Please give us feedback on how comfortable you were with each of the following CEO call components.

13. Did you receive updates from United Way Staff or Loaned Executives regarding the status of your assignments after the initial CEO contact?

14. What suggestions do you have for improving the CEO call and employee campaign process?

15. A part of the campaign job is communicating progress, attending status report meetings and special events. How important are the following to running a successful campaign?

16. What suggestions do you have for improving campaign meetings or campaign reporting at special events?

17. How important were the following efforts in improving the giving environment?

18. In an effort to generate additional dollars to direct toward targeted needs in the community, United Way has proactively promoted giving through the Community Impact Fund. How comfortable are you with presenting the importance of undesignated gifts?

19. What were the greatest strengths of this year's campaign team and effort?

20. What were the greatest challenges your unit, division or committee faced this year?

21. United Way's strategic plan calls for increasing giving in 2010 by $600,000. What are the greatest opportunities for maximizing giving next year in your unit/division or overall?

22. Would you be willing to volunteer for campaign again in the future?

23. Your Name (Optional)

24. Please provide names of other campaign volunteer prospects.