Focus Client Survey 2012

 
We value your feedback. Your comments with this survey will allow us to enhance the quality of service we provide. Please feel free to call us if you have any questions.
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1. Your Name:
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2. Your company name and account number:
3. Your telephone number and/or email address:
4. Please Rate the Following:
ExcellentVery GoodGoodFairPoor
Professionalism & Courteousness
Business Knowledge
Helpfulness
Accurate Messages
Spelling Acceptable
Instructions Followed
Hold Time
Message Delivery
Customer Service Responsiveness
Resolution of Client Issues
5. May we use you as a reference?
6. Do you know anyone that could benefit from our services? If so, please list their Company name, Contact name, and Telephone number below:
7. May we have your website address please?
8. Customer "Wish List"
If there was one type of service or product we could provide you that we don't currently offer, what would it be?
9. Additional Comments:
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