Latta's Customer Feedback Survey
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1
. How long have you been shopping at Latta's?
How long have you been shopping at Latta's?
Less than 1 year
1 to 5 years
5 to 10 years
10 to 15 years
15 to 20 years
20 to 25 years
More than 25 years
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2
. How frequently do you shop at our store?
How frequently do you shop at our store?
Once a day
Once a week
Once a month
Once every 6 months
Once a year
3
. Did you find what you were looking for at our store?
Did you find what you were looking for at our store?
Yes
No
4
. If no, please tell us what item you were looking for.
If no, please tell us what item you were looking for.
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5
. How would you rate your experience as a customer in our store?
How would you rate your experience as a customer in our store?
Extremely satisfied
Moderately satisfied
Slightly satisfied
Neither satisfied nor dissatisfied
Slightly dissatisfied
Moderately dissatisfied
Extremely dissatisfied
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6
. Was our staff at Latta's friendly, helpful, and approachable?
Was our staff at Latta's friendly, helpful, and approachable?
Yes
No
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7
. Have you ever browsed or bought anything from our website?
Have you ever browsed or bought anything from our website?
Yes
No
8
. If no, would you consider browsing if we offered special incentives or coupons?
If no, would you consider browsing if we offered special incentives or coupons?
Yes
No
9
. At Latta's, we are always interested in catering to our customer's needs. If you could make recommendations about how we can improve our store to better serve you and our other customers, what would you suggest? Are there any items or brands you would like to see us carry in the future?
At Latta's, we are always interested in catering to our customer's needs. If you could make recommendations about how we can improve our store to better serve you and our other customers, what would you suggest? Are there any items or brands you would like to see us carry in the future?
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10
. Please, provide us with a valid email so we can let you know if you've won our survey contest.
Please, provide us with a valid email so we can let you know if you've won our survey contest.
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