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1. Public Libraries...TNsnap statistics & survey

Please fill in the answers to the best of your ability based on your experience on 10/7/2010.

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* 1. Are you representing a public library?

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* 2. Visits to the library or information center:
a. How many people visited the library/information center in person?
b. How many times was the library’s/information center’s website accessed?
c. How many people contacted the library through phone, email, text, or other types of outside access not including website visits?

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* 3. How many library cards were issued and/or renewed?

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* 4. a. How many total items were checked out or renewed?
b. How many children's items were checked out or renewed?
c. How many teen items were checked out or renewed?
d. How many adult items were checked out or renewed?

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* 5. a. How many times were the library’s/information center’s licensed databases and digital collections (if applicable) accessed?
b. How many items were retrieved from the licensed databases?

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* 6. a. How many reference/informational/materials questions were answered in person?
b. How many reference/informational/materials questions were answered via other means, e.g., telephone, email, instant message, text message, mail, or the web?

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* 7. a. How many people used a library/information center computer?
b. How many people used their own computer/electronic device at the library/information center?

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* 8. How many pages were printed in your library?

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* 9. a. How many programs were held for children, teens, adults, and/or families (including class visits,outreach activities, and library tours)?
b. How many people attended these programs?

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* 10. How many people used the library for homework, tutoring, or an assignment?

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* 11. How many items (all item types) were viewed or used inside the library?

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* 12. Please use this space to type in patron comments, additional statistics, or anything else you think would be helpful.

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