Summer Trails Baseball Parent Survey 2010

At Summer Trails, our goal is to offer your family the best camp experience possible. Your feedback is important to us, and we thank you for taking the time to complete this survey. Please complete one survey for each child enrolled during the summer of 2010.

1. What is your child's full name?

What is your child's full name?

2. If your contact information has changed since you last registered for camp, please complete the information below. Otherwise, skip to question 4.

If your contact information has changed since you last registered for camp, please complete the information below. Otherwise, skip to question 4. Name:
Address:
City/Town:
State/Province:
ZIP/Postal Code:

3. Please provide your current E-Mail address.

Please provide your current E-Mail address.

4. Please rate your experience with each Summer Trails communication tool

	Extremely Pleased	Pleased	Satisfied	Disappointed	Not Applicable	Other (Please Comment)
Our Four Seasonal Newsletters	Please rate your experience with each Summer Trails communication tool Our Four Seasonal Newsletters Extremely Pleased	Our Four Seasonal Newsletters Pleased	Our Four Seasonal Newsletters Satisfied	Our Four Seasonal Newsletters Disappointed	Our Four Seasonal Newsletters Not Applicable	Our Four Seasonal Newsletters Other (Please Comment)
Our Summer Weekly Newsletters	Our Summer Weekly Newsletters Extremely Pleased	Our Summer Weekly Newsletters Pleased	Our Summer Weekly Newsletters Satisfied	Our Summer Weekly Newsletters Disappointed	Our Summer Weekly Newsletters Not Applicable	Our Summer Weekly Newsletters Other (Please Comment)
Baseball Daily Email	Baseball Daily Email Extremely Pleased	Baseball Daily Email Pleased	Baseball Daily Email Satisfied	Baseball Daily Email Disappointed	Baseball Daily Email Not Applicable	Baseball Daily Email Other (Please Comment)
Daily Summer Website Updates	Daily Summer Website Updates Extremely Pleased	Daily Summer Website Updates Pleased	Daily Summer Website Updates Satisfied	Daily Summer Website Updates Disappointed	Daily Summer Website Updates Not Applicable	Daily Summer Website Updates Other (Please Comment)
Phone Calls to You Initiated by Camp	Phone Calls to You Initiated by Camp Extremely Pleased	Phone Calls to You Initiated by Camp Pleased	Phone Calls to You Initiated by Camp Satisfied	Phone Calls to You Initiated by Camp Disappointed	Phone Calls to You Initiated by Camp Not Applicable	Phone Calls to You Initiated by Camp Other (Please Comment)
Our Response Time to Phone Calls from You	Our Response Time to Phone Calls from You Extremely Pleased	Our Response Time to Phone Calls from You Pleased	Our Response Time to Phone Calls from You Satisfied	Our Response Time to Phone Calls from You Disappointed	Our Response Time to Phone Calls from You Not Applicable	Our Response Time to Phone Calls from You Other (Please Comment)
Summer Trails Facebook Page	Summer Trails Facebook Page Extremely Pleased	Summer Trails Facebook Page Pleased	Summer Trails Facebook Page Satisfied	Summer Trails Facebook Page Disappointed	Summer Trails Facebook Page Not Applicable	Summer Trails Facebook Page Other (Please Comment)
Twitter Updates	Twitter Updates Extremely Pleased	Twitter Updates Pleased	Twitter Updates Satisfied	Twitter Updates Disappointed	Twitter Updates Not Applicable	Twitter Updates Other (Please Comment)

Other (please specify)

5. Please list three things that your child was excited to share with you about their Summer Trails Baseball experience.

Please list three things that your child was excited to share with you about their Summer Trails Baseball experience. #1
#2
#3

6. Were you satisfied with the athletic skill progression your child achieved this summer?

Were you satisfied with the athletic skill progression your child achieved this summer? Very Satisfied	Somewhat Satisfied	Not Satisfied
Please explain:

7. What were the most important goals that you had for your child going to Baseball Camp this summer? (Check all that apply)

What were the most important goals that you had for your child going to Baseball Camp this summer? (Check all that apply) Improving hitting skills

Improving bat control

Improving fielding skills

Improving catching skills

Improving throwing skills

Improving pitching skills

Increased love of baseball

Learning sportsmanship

Learning game strategy

Learning to support teammates

Improving confidence

Increased game play time

Participation in swim program

Coaching from professional athletes

Keeping healthy, active and fit

Other (please specify)

8. After attending Summer Trails Baseball Camp, did you see a positive movement towards these goals?

	Yes	No
Improving hitting skills	After attending Summer Trails Baseball Camp, did you see a positive movement towards these goals? Improving hitting skills Yes	Improving hitting skills No
Improving bat control	Improving bat control Yes	Improving bat control No
Improving fielding skills	Improving fielding skills Yes	Improving fielding skills No
Improving catching skills	Improving catching skills Yes	Improving catching skills No
Improving throwing skills	Improving throwing skills Yes	Improving throwing skills No
Improving pitching skills	Improving pitching skills Yes	Improving pitching skills No
Increased love of baseball	Increased love of baseball Yes	Increased love of baseball No
Learning sportsmanship	Learning sportsmanship Yes	Learning sportsmanship No
Learning game strategy	Learning game strategy Yes	Learning game strategy No
Learning to support teammates	Learning to support teammates Yes	Learning to support teammates No
Improving confidence	Improving confidence Yes	Improving confidence No
Increased game play time	Increased game play time Yes	Increased game play time No
Participation in swim program	Participation in swim program Yes	Participation in swim program No
Coaching from professional athletes	Coaching from professional athletes Yes	Coaching from professional athletes No
Keeping healthy, active and fit	Keeping healthy, active and fit Yes	Keeping healthy, active and fit No
Other	Other Yes	Other No

If no, please explain:

9. Please describe your impression of the overall quality of care the Summer Trails staff provides.

Please describe your impression of the overall quality of care the Summer Trails staff provides.

10. Please identify one of your child's coaches:

Please identify one of your child's coaches:

11. What was your child's impression of that coach?

What was your child's impression of that coach? World's Greatest Coach	A Good Coach	A Competent Coach	This Coach needs significant improvement
Please Comment:

12. Please list the strengths of our Baseball Program.

Please list the strengths of our Baseball Program.

13. How do you feel we could improve our Baseball Program? What changes, if any, would you like to see?

How do you feel we could improve our Baseball Program? What changes, if any, would you like to see?

14. When not playing baseball, what other activities might your child enjoy at Summer Trails?

When not playing baseball, what other activities might your child enjoy at Summer Trails?

15. What is your overall impression of our facility? What area would you like to see improved?

What is your overall impression of our facility? What area would you like to see improved?

16. If Summer Trails were to introduce a cold lunch program, would you take advantage of this opportunity?

If Summer Trails were to introduce a cold lunch program, would you take advantage of this opportunity? Yes - Where do I sign up?

No - I like to pack my camper's lunch

Maybe - It would depend on menu choices

Maybe - It would depend on price (please specify daily spending limit below)

Other (please specify)

17. Have you purchased Camp Photos?

Have you purchased Camp Photos? Yes or I intend to

No because my child was not present on Picture Day

No because of cost

No because I did not like the photo

Other (please specify)

18. If given the option, would you prefer to pre-purchase a Photo Package?

If given the option, would you prefer to pre-purchase a Photo Package? Yes

Not Sure

Comments

19. What transportation method did your child use during dismissal?

What transportation method did your child use during dismissal? Camp Transportation-Shuttle Bus

Camp Transportation-Door to Door Van

Own Transportation- Regular Dismissal

Own Transportation-Extended Day

20. How would you rate your transportation experience?

How would you rate your transportation experience? Excellent

Very Good

Good

Satisfactory

Poor

21. Are you familiar with our free afternoon shuttle service at our regular dismissal time?

Are you familiar with our free afternoon shuttle service at our regular dismissal time? Yes, and I use it

Yes, but I do not use it

Not applicable-my child attends your extended day program or takes a camp van home

If you do not to use it, please tell us why not?

22. Would you like to send your child back to Summer Trails for 2011?

Would you like to send your child back to Summer Trails for 2011? Yes

Not Sure

Please Comment:

23. Will you refer us?

Will you refer us? Yes

Why or why not?

24. What print materials do you reference for child related activities?

What print materials do you reference for child related activities? Westchester Parent

Westchester Magazine

Westchester Family

Pennysaver

Journal News

Mahopac News

North County News

Other (please list)

25. Please list the 3 online sites you refrence most often for child related activities

Please list the 3 online sites you refrence most often for child related activities 1.
2.
3.

26. Please provide any additional comments or suggestions below.

Please provide any additional comments or suggestions below.