Exit this Survey Customer Satisfaction Survey At Reliable Credit we strive to satisfy financial needs by extending credit with Fast, Friendly Service and Integrity Assured® to cultivate long term relationships with our customers and our dealers. We try to deliver our services with a smile, with professionalism and in a manner consistent with how we ourselves wish to be treated.We value your opinion of our service. Please take a moment to fill out the following survey so that we may monitor our performance. Your input does make a difference. Thank you for your participation. Fill in the Circle that Best Describes your Answer Question Title * 1. Satisfaction with our Employee(s) Exceeds Expectations Meets Expectations Needs Improvement Not Applicable Friendliness & Professionalism Friendliness & Professionalism Exceeds Expectations Friendliness & Professionalism Meets Expectations Friendliness & Professionalism Needs Improvement Friendliness & Professionalism Not Applicable Knowledge & Competency Knowledge & Competency Exceeds Expectations Knowledge & Competency Meets Expectations Knowledge & Competency Needs Improvement Knowledge & Competency Not Applicable Integrity Integrity Exceeds Expectations Integrity Meets Expectations Integrity Needs Improvement Integrity Not Applicable Name of Employee(s) assisting you Question Title * 2. Comments Question Title * 3. Satisfaction with our Branch Service(s) Exceeds Expectations Meets Expectations Needs Improvement Not Applicable Telephone Hold Time Telephone Hold Time Exceeds Expectations Telephone Hold Time Meets Expectations Telephone Hold Time Needs Improvement Telephone Hold Time Not Applicable In Office Wait Time (if applicable) In Office Wait Time (if applicable) Exceeds Expectations In Office Wait Time (if applicable) Meets Expectations In Office Wait Time (if applicable) Needs Improvement In Office Wait Time (if applicable) Not Applicable Approval Turn Around Time Approval Turn Around Time Exceeds Expectations Approval Turn Around Time Meets Expectations Approval Turn Around Time Needs Improvement Approval Turn Around Time Not Applicable Funding or Effective Date Turn Around Time Funding or Effective Date Turn Around Time Exceeds Expectations Funding or Effective Date Turn Around Time Meets Expectations Funding or Effective Date Turn Around Time Needs Improvement Funding or Effective Date Turn Around Time Not Applicable Product Documents Product Documents Exceeds Expectations Product Documents Meets Expectations Product Documents Needs Improvement Product Documents Not Applicable Written Correspondence and Letters Written Correspondence and Letters Exceeds Expectations Written Correspondence and Letters Meets Expectations Written Correspondence and Letters Needs Improvement Written Correspondence and Letters Not Applicable Branch Facility Branch Facility Exceeds Expectations Branch Facility Meets Expectations Branch Facility Needs Improvement Branch Facility Not Applicable Website Website Exceeds Expectations Website Meets Expectations Website Needs Improvement Website Not Applicable Overall Convenience of our Services Overall Convenience of our Services Exceeds Expectations Overall Convenience of our Services Meets Expectations Overall Convenience of our Services Needs Improvement Overall Convenience of our Services Not Applicable What can we do to improve our services? Question Title * 4. Would you choose to do business with us again? Yes No Question Title * 5. Contact Information: Name: Email Address: Mailing Address: Mailing Address 2: City: State: -- select state -- AL AlabamaAK AlaskaAS American SamoaAZ ArizonaAR ArkansasCA CaliforniaCO ColoradoCT ConnecticutDE DelawareDC District of ColumbiaFM Federated States of MicronesiaFL FloridaGA GeorgiaGU GuamHI HawaiiID IdahoIL IllinoisIN IndianaIA IowaKS KansasKY KentuckyLA LouisianaME MaineMH Marshall IslandsMD MarylandMA MassachusettsMI MichiganMN MinnesotaMS MississippiMO MissouriMT MontanaNE NebraskaNV NevadaNH New HampshireNJ New JerseyNM New MexicoNY New YorkNC North CarolinaND North DakotaMP Northern Mariana IslandsOH OhioOK OklahomaOR OregonPW PalauPA PennsylvaniaPR Puerto RicoRI Rhode IslandSC South CarolinaSD South DakotaTN TennesseeTX TexasUT UtahVT VermontVI Virgin IslandsVA VirginiaWA WashingtonWV West VirginiaWI WisconsinWY Wyoming Zip Code: Residence Phone Number: Mobile Phone Number: You will need to hit 'Submit Answers' twice in order to complete the survey. Submit Answers >>
