EMPOWERMENT AND SELF-MANAGEMENT QUESTIONNAIRE
 

 
How does New Horizons help you with empowerment and self-management?
User satisfaction survey
Please read the questions carefully and complete the questionnaire making sure you reply to all the questions.
If you have difficulty completing the questionnaire, please ask a member of staff or a volunteer to help you. However, it is your views that we are interested in.


EMPOWERMENT AND SELF-MANAGEMENT

World Health Organisation has defined empowerment as: the level of choice, influence and control that users of Mental Health services can exercise over events in their lives (WHO & EC, 2010). Self management is one of the key developments that allow this to happen within the context of the care and treatment that traditionally is entirely controlled by clinicians.

Self-management is about transferring the focus from treating a condition or illness to enabling people to live with it in the long term. Within the context of mental ill health, the focus does not have to be on a diagnosis or a particular illness; rather it can be on how to respond to the obstacles faced by the individual, whether these are viewed through a neurological, biochemical, psychological, social or spiritual lens.


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1. Through using New Horizons do you know where to access information and/or support regarding your accommodation and/or housing?

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2. Through using New Horizons do you know how to access education/training we offer at New Horizons and what is on offer in your community?

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3. Through using New Horizons do you know how or where to access information regarding your finances and money?

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4. Through using New Horizons do you have adequate access to information signposting you to medical and other forms of treatment, including psychological interventions?

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5. Through using New Horizons do you know how to get support with your work/occupation through services such as the jobcentre, volunteering, your employer, colleagues or specialist employment support services?

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6. Through using New Horizons do you have a support network at home, including parenting and caring relationships?

7. Are you able to manage with your daily needs such as personal care and physical well-being?

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8. Are your social, cultural and spiritual needs met?

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9. What services would you like to see New Horizons develop in the future? Please list up to three things

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