2010 Racine Symphony Survey

1. The Racine Symphony Orchestra is interested in your experience

As part of the RSO's Strategic Planning process, we want to keep improving and giving our audience the best possible experience. Answering this survey should take you no more than 10 minutes.

We need your response at your earliest convenience in order to compile and post a summary of the results of this survey on the RSO website after the August 27 POPS Concert.

The Racine Symphony Orchestra has an exciting schedule of concerts for the 2010-2011 Season. For detailed information and ticket purchases, please visit our website: www.racinesymphony.org

Thanks for helping us to help our audience by answering the following questions, in anonymity (or not, as you choose, at the end of this survey).

1. What is the most recent Racine Symphony Concert you attended:

What is the most recent Racine Symphony Concert you attended: June 25 POPS Concert

August 27 POPS Concert

I last attended an RSO Concert last season - June 2009 thru April 2010

2. Was this your first time at a Racine Symphony Orchestra concert?

Was this your first time at a Racine Symphony Orchestra concert? Yes

3. If not your first RSO concert, how long have you been attending concerts?

If not your first RSO concert, how long have you been attending concerts? I have attended Concerts for 2-5 previous years.

I have attended Concerts for 6-10 previous years.

I have attended Concerts for 11 years or more.

I have NEVER attended a Concert.

4. Please RATE your experience at the most recent RSO Concert you attended:

	Excellent	Good	Average	Poor	No Comment
Ease of purchasing tickets on the Internet	Please RATE your experience at the most recent RSO Concert you attended: Ease of purchasing tickets on the Internet Excellent	Ease of purchasing tickets on the Internet Good	Ease of purchasing tickets on the Internet Average	Ease of purchasing tickets on the Internet Poor	Ease of purchasing tickets on the Internet No Comment
Ease of purchasing tickets by phone	Ease of purchasing tickets by phone Excellent	Ease of purchasing tickets by phone Good	Ease of purchasing tickets by phone Average	Ease of purchasing tickets by phone Poor	Ease of purchasing tickets by phone No Comment
Parking	Parking Excellent	Parking Good	Parking Average	Parking Poor	Parking No Comment
Seating	Seating Excellent	Seating Good	Seating Average	Seating Poor	Seating No Comment
Food Sold by Vendor	Food Sold by Vendor Excellent	Food Sold by Vendor Good	Food Sold by Vendor Average	Food Sold by Vendor Poor	Food Sold by Vendor No Comment
Concert Facility	Concert Facility Excellent	Concert Facility Good	Concert Facility Average	Concert Facility Poor	Concert Facility No Comment
Musical Selections	Musical Selections Excellent	Musical Selections Good	Musical Selections Average	Musical Selections Poor	Musical Selections No Comment
Length of Concert	Length of Concert Excellent	Length of Concert Good	Length of Concert Average	Length of Concert Poor	Length of Concert No Comment
Value versus the cost of ticket	Value versus the cost of ticket Excellent	Value versus the cost of ticket Good	Value versus the cost of ticket Average	Value versus the cost of ticket Poor	Value versus the cost of ticket No Comment

Please enter additional comments about your RSO Concert experience (music, narration, program, performance, venue, or overall impressions)

5. If the concert you most recently attended was a POPS concert, what type of seating did you have?

If the concert you most recently attended was a POPS concert, what type of seating did you have? A table in Section A (closest to the stage)

A table in Section B (farther from the stage)

Individual table seating

General seating

I didn't attend a recent POPS Concert

6. If the concert you most recently attended was a POPS concert, what did you do about food?

If the concert you most recently attended was a POPS concert, what did you do about food? Brought food with me

Purchased food from vendor

Supplemented food I brought with me by purchasing something from vendor

I purchased only a beverage

I didn't have any food or drink

I didn't attend a recent POPS concert

Comments about food or beverages sold at the concert hall

7. If you attended your first RSO concert this summer or within the past year, what factor(s) influenced your decision? Check all that apply.

If you attended your first RSO concert this summer or within the past year, what factor(s) influenced your decision? Check all that apply. Program appealed to me

New to the community

Heard good things about the RSO

Curious

Sounded like fun

Friend or family member invited me

Friend or family member was performing

Other reasons? Please specify

8. If you attend RSO concerts on a regular basis, what do you value about your attendance? Check all that apply.

If you attend RSO concerts on a regular basis, what do you value about your attendance? Check all that apply. Appreciate hearing live music

Appreciate classical music

Appreciate POPS music

Specific program appealed to me

Music Director/Conductor

Want to support a local orchestra

Good value for the money

An evening with friends

Other reasons? Please specify

9. From which source(s) did you hear about the most recent RSO concert you attended? Check all that apply.

From which source(s) did you hear about the most recent RSO concert you attended? Check all that apply. Word of mouth

Racine Journal Times

Racine Post

Other newspapers

Radio

Direct mail from RSO

Email from RSO

RSO website

Invitation from friends or family

Invitation by member of the Orchestra

Newsletter/website from another organization

Other ? Please explain:

10. What are your preferred types of music? Check all that apply.

What are your preferred types of music? Check all that apply. Popular selections including Broadway & Hollywood (such as John Williams, George Gershwin)

Light classical music (eg. Aaron Copeland, Leonard Bernstein)

Symphonic classical music played by full orchestra (eg. Mozart, Beethoven, Bach)

Classical or chamber music played by small ensembles (Trios, Quartets, small groups)

Holiday music (eg. Patriotic - Sousa Marches - Christmas - Leroy Anderson)

Jazz (eg. Duke Ellington, Dave Brubeck)

Avant Garde (eg. Philip Glass, John Adams)

New Age (eg. Yani, Enya)

Written for children (eg. Peter and the Wolf)

Other types of music you prefer

11. Who are your favorite composers AND/OR pieces of music? List all you like.

Who are your favorite composers AND/OR pieces of music? List all you like.

12. The RSO is committed to providing Educational Programs for Racine's youth. These include the Young Artists Competition for area high school musicians (winner receives scholarship and performing opportunity), free concerts by RSO musicians for 5th graders (includes homeschool), Side by Side (local youth playing next to professional musicians in an RSO concert) and an Artist in Residence program.

Are you aware of these educational outreach programs?

The RSO is committed to providing Educational Programs for Racine's youth. These include the Young Artists Competition for area high school musicians (winner receives scholarship and performing opportunity), free concerts by RSO musicians for 5th graders (includes homeschool), Side by Side (local youth playing next to professional musicians in an RSO concert) and an Artist in Residence program. Are you aware of these educational outreach programs? Yes

I have heard about them but don't know details.

If yes, how can we better expand and support these programs?

13. If you do not regularly attend RSO concerts, please share your reason(s). Check all that apply.

If you do not regularly attend RSO concerts, please share your reason(s). Check all that apply. Too busy (schedule conflicts)

Cost of tickets

Program selections

Quality of performance

Nobody to go with

Other reasons? Please specify

14. What is your zip code?

What is your zip code?

15. Your gender?

Your gender? Male

Female

16. Your age bracket?

Your age bracket? Under 18

18-24

25-34

35-44

45-54

55-64

65-70

71-80

80+

17. Highest level of education achieved.

Highest level of education achieved. Some High School or Grammar School Diploma

High School Diploma or equivalent

Some college

Technical degree

Two Year Degree

Bachelor's Degree

Master's Degree or equivalent or beyond

18. OPTIONAL

We will hold a Random Drawing and the winner will receive ONE PAIR OF TICKETS for our OCTOBER 23, 2010 "RSO Presents - A Baroque Celebration "Concert. If you wish to participate in this drawing, please provide us with your Name, Telephone and Email Address:

OPTIONAL We will hold a Random Drawing and the winner will receive ONE PAIR OF TICKETS for our OCTOBER 23, 2010 "RSO Presents - A Baroque Celebration "Concert. If you wish to participate in this drawing, please provide us with your Name, Telephone and Email Address: Name
Telephone Number
Email Address

Thank you for taking the time to complete this Survey. We hope to see you at an RSO production soon.

2010 Racine Symphony Survey

1. The Racine Symphony Orchestra is interested in your experience

1. What is the most recent Racine Symphony Concert you attended:

2. Was this your first time at a Racine Symphony Orchestra concert?

3. If not your first RSO concert, how long have you been attending concerts?

4. Please RATE your experience at the most recent RSO Concert you attended:

5. If the concert you most recently attended was a POPS concert, what type of seating did you have?

6. If the concert you most recently attended was a POPS concert, what did you do about food?

7. If you attended your first RSO concert this summer or within the past year, what factor(s) influenced your decision? Check all that apply.

8. If you attend RSO concerts on a regular basis, what do you value about your attendance? Check all that apply.

9. From which source(s) did you hear about the most recent RSO concert you attended? Check all that apply.

10. What are your preferred types of music? Check all that apply.

11. Who are your favorite composers AND/OR pieces of music? List all you like.

13. If you do not regularly attend RSO concerts, please share your reason(s). Check all that apply.

14. What is your zip code?

15. Your gender?

16. Your age bracket?

17. Highest level of education achieved.

18. OPTIONALWe will hold a Random Drawing and the winner will receive ONE PAIR OF TICKETS for our OCTOBER 23, 2010 "RSO Presents - A Baroque Celebration "Concert. If you wish to participate in this drawing, please provide us with your Name, Telephone and Email Address:

18. OPTIONAL

We will hold a Random Drawing and the winner will receive ONE PAIR OF TICKETS for our OCTOBER 23, 2010 "RSO Presents - A Baroque Celebration "Concert. If you wish to participate in this drawing, please provide us with your Name, Telephone and Email Address: