Customer Satisfaction Survey
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How Are We Doing?

We're committed to monitoring the quality of the services and products we provide, as part of an ongoing improvement process. We would appreciate your feedback on our performance. (All submissions are anonymous.)

1. Did the person you spoke to understand what you needed?

	Understood very well	Adequate	Did not understand my needs	N/A
How well did we understand your needs?	*Did the person you spoke to understand what you needed? How well did we understand your needs? Understood very well	How well did we understand your needs? Adequate	How well did we understand your needs? Did not understand my needs	How well did we understand your needs? N/A

2. Did we give you appropriate resources to contact?

Did we give you appropriate resources to contact? Appropriate

Adequate

Unappropriate

3. Overall, how do you rate the quality of the services we provide?

Overall, how do you rate the quality of the services we provide? Excellent

Good

Adequate

Poor

Unacceptable

4. If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.

If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.