Community Needs
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1. Community Action Committee of Cape Cod & Islands - Public Survey of Community Needs

Every three years CACCI engages in a formal survey process to help evaluate gaps in service delivery for low income people. Your responses to these questions will help us evaluate our services and identify unmet needs.

1. Have you heard of CACCI or used our services?

Have you heard of CACCI or used our services? Yes

I have used your services

2. Please give us your zip code.

Please give us your zip code.

3. I would like to learn more about volunteer options at CACCI: at the emergency pantry; the shelters or to help with fundraising and social media communications. Contact me at this email address for more information.

I would like to learn more about volunteer options at CACCI: at the emergency pantry; the shelters or to help with fundraising and social media communications. Contact me at this email address for more information.

4. Have you interacted with Community Action Committee of Cape Cod & Islands during the past year?

	received services	Attend meetings	Request information and support	Made referrals and engage in collaboration work
frequent	*Have you interacted with Community Action Committee of Cape Cod & Islands during the past year? frequent received services	frequent Attend meetings	frequent Request information and support	frequent Made referrals and engage in collaboration work
occasional	occasional received services	occasional Attend meetings	occasional Request information and support	occasional Made referrals and engage in collaboration work
never	never received services	never Attend meetings	never Request information and support	never Made referrals and engage in collaboration work

Other

5. Please indicate the type of service/program(s)you have used.

	do not need service	occasional use of service	frequently needed service	essential service
Child Care Network	*Please indicate the type of service/program(s)you have used. Child Care Network do not need service	Child Care Network occasional use of service	Child Care Network frequently needed service	Child Care Network essential service
Project HOPE- Health insurance enrollment	Project HOPE- Health insurance enrollment do not need service	Project HOPE- Health insurance enrollment occasional use of service	Project HOPE- Health insurance enrollment frequently needed service	Project HOPE- Health insurance enrollment essential service
Missies Closet	Missies Closet do not need service	Missies Closet occasional use of service	Missies Closet frequently needed service	Missies Closet essential service
Regional Network to End Homelessness related activities	Regional Network to End Homelessness related activities do not need service	Regional Network to End Homelessness related activities occasional use of service	Regional Network to End Homelessness related activities frequently needed service	Regional Network to End Homelessness related activities essential service
Client Self Sufficiency Case Management Services	Client Self Sufficiency Case Management Services do not need service	Client Self Sufficiency Case Management Services occasional use of service	Client Self Sufficiency Case Management Services frequently needed service	Client Self Sufficiency Case Management Services essential service
Asset Development (IDA, VITA, Financial Literacy)	Asset Development (IDA, VITA, Financial Literacy) do not need service	Asset Development (IDA, VITA, Financial Literacy) occasional use of service	Asset Development (IDA, VITA, Financial Literacy) frequently needed service	Asset Development (IDA, VITA, Financial Literacy) essential service
Senior Programs Case Management Services	Senior Programs Case Management Services do not need service	Senior Programs Case Management Services occasional use of service	Senior Programs Case Management Services frequently needed service	Senior Programs Case Management Services essential service
Senior SNAP enrollment	Senior SNAP enrollment do not need service	Senior SNAP enrollment occasional use of service	Senior SNAP enrollment frequently needed service	Senior SNAP enrollment essential service
Caregiver Support Program	Caregiver Support Program do not need service	Caregiver Support Program occasional use of service	Caregiver Support Program frequently needed service	Caregiver Support Program essential service
Cape United Elders (CUE)	Cape United Elders (CUE) do not need service	Cape United Elders (CUE) occasional use of service	Cape United Elders (CUE) frequently needed service	Cape United Elders (CUE) essential service
Safe Harbor Shelter	Safe Harbor Shelter do not need service	Safe Harbor Shelter occasional use of service	Safe Harbor Shelter frequently needed service	Safe Harbor Shelter essential service
Pilot House Shelter	Pilot House Shelter do not need service	Pilot House Shelter occasional use of service	Pilot House Shelter frequently needed service	Pilot House Shelter essential service
Main Street Homeless Outreach	Main Street Homeless Outreach do not need service	Main Street Homeless Outreach occasional use of service	Main Street Homeless Outreach frequently needed service	Main Street Homeless Outreach essential service
Reception/Information and Referral	Reception/Information and Referral do not need service	Reception/Information and Referral occasional use of service	Reception/Information and Referral frequently needed service	Reception/Information and Referral essential service
Executive Director	Executive Director do not need service	Executive Director occasional use of service	Executive Director frequently needed service	Executive Director essential service
Fiscal Services	Fiscal Services do not need service	Fiscal Services occasional use of service	Fiscal Services frequently needed service	Fiscal Services essential service
Community Outreach Presentations	Community Outreach Presentations do not need service	Community Outreach Presentations occasional use of service	Community Outreach Presentations frequently needed service	Community Outreach Presentations essential service

6. Please help us by evaluating CACCI's programs /services by identifying those valuable to you or for the clients you have referred for service.

	CACCI referral	clients receive prompt assistance	Program services are effective	clients often wait for service	clients often ineligible	service capacity needs expansion	N/A
Child Care Network, (CCN) voucher management	*Please help us by evaluating CACCI's programs /services by identifying those valuable to you or for the clients you have referred for service. Child Care Network, (CCN) voucher management CACCI referral	Child Care Network, (CCN) voucher management clients receive prompt assistance	Child Care Network, (CCN) voucher management Program services are effective	Child Care Network, (CCN) voucher management clients often wait for service	Child Care Network, (CCN) voucher management clients often ineligible	Child Care Network, (CCN) voucher management service capacity needs expansion	Child Care Network, (CCN) voucher management N/A
CCN professional trainings	CCN professional trainings CACCI referral	CCN professional trainings clients receive prompt assistance	CCN professional trainings Program services are effective	CCN professional trainings clients often wait for service	CCN professional trainings clients often ineligible	CCN professional trainings service capacity needs expansion	CCN professional trainings N/A
CCN Early Education and Provider information	CCN Early Education and Provider information CACCI referral	CCN Early Education and Provider information clients receive prompt assistance	CCN Early Education and Provider information Program services are effective	CCN Early Education and Provider information clients often wait for service	CCN Early Education and Provider information clients often ineligible	CCN Early Education and Provider information service capacity needs expansion	CCN Early Education and Provider information N/A
Project HOPE- health insurance access	Project HOPE- health insurance access CACCI referral	Project HOPE- health insurance access clients receive prompt assistance	Project HOPE- health insurance access Program services are effective	Project HOPE- health insurance access clients often wait for service	Project HOPE- health insurance access clients often ineligible	Project HOPE- health insurance access service capacity needs expansion	Project HOPE- health insurance access N/A
Project LISA- immigrant services, ESL	Project LISA- immigrant services, ESL CACCI referral	Project LISA- immigrant services, ESL clients receive prompt assistance	Project LISA- immigrant services, ESL Program services are effective	Project LISA- immigrant services, ESL clients often wait for service	Project LISA- immigrant services, ESL clients often ineligible	Project LISA- immigrant services, ESL service capacity needs expansion	Project LISA- immigrant services, ESL N/A
Missies Closet: emergency food, clothing and necessities	Missies Closet: emergency food, clothing and necessities CACCI referral	Missies Closet: emergency food, clothing and necessities clients receive prompt assistance	Missies Closet: emergency food, clothing and necessities Program services are effective	Missies Closet: emergency food, clothing and necessities clients often wait for service	Missies Closet: emergency food, clothing and necessities clients often ineligible	Missies Closet: emergency food, clothing and necessities service capacity needs expansion	Missies Closet: emergency food, clothing and necessities N/A
Holiday Programs: Turkey Basket, Toys for Tots, M.A.T.C.H.	Holiday Programs: Turkey Basket, Toys for Tots, M.A.T.C.H. CACCI referral	Holiday Programs: Turkey Basket, Toys for Tots, M.A.T.C.H. clients receive prompt assistance	Holiday Programs: Turkey Basket, Toys for Tots, M.A.T.C.H. Program services are effective	Holiday Programs: Turkey Basket, Toys for Tots, M.A.T.C.H. clients often wait for service	Holiday Programs: Turkey Basket, Toys for Tots, M.A.T.C.H. clients often ineligible	Holiday Programs: Turkey Basket, Toys for Tots, M.A.T.C.H. service capacity needs expansion	Holiday Programs: Turkey Basket, Toys for Tots, M.A.T.C.H. N/A
RHAP	RHAP CACCI referral	RHAP clients receive prompt assistance	RHAP Program services are effective	RHAP clients often wait for service	RHAP clients often ineligible	RHAP service capacity needs expansion	RHAP N/A
Regional Network to End Homelessness activities	Regional Network to End Homelessness activities CACCI referral	Regional Network to End Homelessness activities clients receive prompt assistance	Regional Network to End Homelessness activities Program services are effective	Regional Network to End Homelessness activities clients often wait for service	Regional Network to End Homelessness activities clients often ineligible	Regional Network to End Homelessness activities service capacity needs expansion	Regional Network to End Homelessness activities N/A
Client Self Sufficiency Case Management Services	Client Self Sufficiency Case Management Services CACCI referral	Client Self Sufficiency Case Management Services clients receive prompt assistance	Client Self Sufficiency Case Management Services Program services are effective	Client Self Sufficiency Case Management Services clients often wait for service	Client Self Sufficiency Case Management Services clients often ineligible	Client Self Sufficiency Case Management Services service capacity needs expansion	Client Self Sufficiency Case Management Services N/A
Individual Development Account Program	Individual Development Account Program CACCI referral	Individual Development Account Program clients receive prompt assistance	Individual Development Account Program Program services are effective	Individual Development Account Program clients often wait for service	Individual Development Account Program clients often ineligible	Individual Development Account Program service capacity needs expansion	Individual Development Account Program N/A
Volunteer Income Tax Account (Tax Prep Service)	Volunteer Income Tax Account (Tax Prep Service) CACCI referral	Volunteer Income Tax Account (Tax Prep Service) clients receive prompt assistance	Volunteer Income Tax Account (Tax Prep Service) Program services are effective	Volunteer Income Tax Account (Tax Prep Service) clients often wait for service	Volunteer Income Tax Account (Tax Prep Service) clients often ineligible	Volunteer Income Tax Account (Tax Prep Service) service capacity needs expansion	Volunteer Income Tax Account (Tax Prep Service) N/A
Financial Literacy Program	Financial Literacy Program CACCI referral	Financial Literacy Program clients receive prompt assistance	Financial Literacy Program Program services are effective	Financial Literacy Program clients often wait for service	Financial Literacy Program clients often ineligible	Financial Literacy Program service capacity needs expansion	Financial Literacy Program N/A
Senior Programs- Case management	Senior Programs- Case management CACCI referral	Senior Programs- Case management clients receive prompt assistance	Senior Programs- Case management Program services are effective	Senior Programs- Case management clients often wait for service	Senior Programs- Case management clients often ineligible	Senior Programs- Case management service capacity needs expansion	Senior Programs- Case management N/A
SNAP enrollment	SNAP enrollment CACCI referral	SNAP enrollment clients receive prompt assistance	SNAP enrollment Program services are effective	SNAP enrollment clients often wait for service	SNAP enrollment clients often ineligible	SNAP enrollment service capacity needs expansion	SNAP enrollment N/A
Caregiver Support Program	Caregiver Support Program CACCI referral	Caregiver Support Program clients receive prompt assistance	Caregiver Support Program Program services are effective	Caregiver Support Program clients often wait for service	Caregiver Support Program clients often ineligible	Caregiver Support Program service capacity needs expansion	Caregiver Support Program N/A
Cape United Elders, (CUE)	Cape United Elders, (CUE) CACCI referral	Cape United Elders, (CUE) clients receive prompt assistance	Cape United Elders, (CUE) Program services are effective	Cape United Elders, (CUE) clients often wait for service	Cape United Elders, (CUE) clients often ineligible	Cape United Elders, (CUE) service capacity needs expansion	Cape United Elders, (CUE) N/A
Safe Harbor Shelter	Safe Harbor Shelter CACCI referral	Safe Harbor Shelter clients receive prompt assistance	Safe Harbor Shelter Program services are effective	Safe Harbor Shelter clients often wait for service	Safe Harbor Shelter clients often ineligible	Safe Harbor Shelter service capacity needs expansion	Safe Harbor Shelter N/A
Pilot House Shelter	Pilot House Shelter CACCI referral	Pilot House Shelter clients receive prompt assistance	Pilot House Shelter Program services are effective	Pilot House Shelter clients often wait for service	Pilot House Shelter clients often ineligible	Pilot House Shelter service capacity needs expansion	Pilot House Shelter N/A
Main Street Homeless Outreach	Main Street Homeless Outreach CACCI referral	Main Street Homeless Outreach clients receive prompt assistance	Main Street Homeless Outreach Program services are effective	Main Street Homeless Outreach clients often wait for service	Main Street Homeless Outreach clients often ineligible	Main Street Homeless Outreach service capacity needs expansion	Main Street Homeless Outreach N/A
Homeless 24 Hour Hotline	Homeless 24 Hour Hotline CACCI referral	Homeless 24 Hour Hotline clients receive prompt assistance	Homeless 24 Hour Hotline Program services are effective	Homeless 24 Hour Hotline clients often wait for service	Homeless 24 Hour Hotline clients often ineligible	Homeless 24 Hour Hotline service capacity needs expansion	Homeless 24 Hour Hotline N/A
Information and Referral	Information and Referral CACCI referral	Information and Referral clients receive prompt assistance	Information and Referral Program services are effective	Information and Referral clients often wait for service	Information and Referral clients often ineligible	Information and Referral service capacity needs expansion	Information and Referral N/A

Other (please specify)

7. Identify which of the following community resources is most needed.

Other (please specify)

Thank you for taking the time to help CACCI identify and respond to community needs! We will share survey results when compiled on our web site. www.cacci.cc

	Most needed	Somewhat needed	Not needed	Don't Know
1. Support for Caregivers of Senior Citizens	*Identify which of the following community resources is most needed. 1. Support for Caregivers of Senior Citizens Most needed	1. Support for Caregivers of Senior Citizens Somewhat needed	1. Support for Caregivers of Senior Citizens Not needed	1. Support for Caregivers of Senior Citizens Don't Know
2. Support for Caregivers of Children with disabilities	2. Support for Caregivers of Children with disabilities Most needed	2. Support for Caregivers of Children with disabilities Somewhat needed	2. Support for Caregivers of Children with disabilities Not needed	2. Support for Caregivers of Children with disabilities Don't Know
3. Parenting skills training and support	3. Parenting skills training and support Most needed	3. Parenting skills training and support Somewhat needed	3. Parenting skills training and support Not needed	3. Parenting skills training and support Don't Know
4. Support to keep seniors in their homes longer	4. Support to keep seniors in their homes longer Most needed	4. Support to keep seniors in their homes longer Somewhat needed	4. Support to keep seniors in their homes longer Not needed	4. Support to keep seniors in their homes longer Don't Know
5. Adult Literacy/GED classes/ESL classes	5. Adult Literacy/GED classes/ESL classes Most needed	5. Adult Literacy/GED classes/ESL classes Somewhat needed	5. Adult Literacy/GED classes/ESL classes Not needed	5. Adult Literacy/GED classes/ESL classes Don't Know
6. Certificate/Degree programs to help people get jobs	6. Certificate/Degree programs to help people get jobs Most needed	6. Certificate/Degree programs to help people get jobs Somewhat needed	6. Certificate/Degree programs to help people get jobs Not needed	6. Certificate/Degree programs to help people get jobs Don't Know
7. Affordable child care	7. Affordable child care Most needed	7. Affordable child care Somewhat needed	7. Affordable child care Not needed	7. Affordable child care Don't Know
8. Affordable rental housing	8. Affordable rental housing Most needed	8. Affordable rental housing Somewhat needed	8. Affordable rental housing Not needed	8. Affordable rental housing Don't Know
9. Food Assistance	9. Food Assistance Most needed	9. Food Assistance Somewhat needed	9. Food Assistance Not needed	9. Food Assistance Don't Know
10. Youth Programs ages 5 to 12	10. Youth Programs ages 5 to 12 Most needed	10. Youth Programs ages 5 to 12 Somewhat needed	10. Youth Programs ages 5 to 12 Not needed	10. Youth Programs ages 5 to 12 Don't Know
11. Teen programs	11. Teen programs Most needed	11. Teen programs Somewhat needed	11. Teen programs Not needed	11. Teen programs Don't Know
12. Health Insurance coverage	12. Health Insurance coverage Most needed	12. Health Insurance coverage Somewhat needed	12. Health Insurance coverage Not needed	12. Health Insurance coverage Don't Know
13. Financial aid for people to further their education	13. Financial aid for people to further their education Most needed	13. Financial aid for people to further their education Somewhat needed	13. Financial aid for people to further their education Not needed	13. Financial aid for people to further their education Don't Know
14. Help for people applying for benefits	14. Help for people applying for benefits Most needed	14. Help for people applying for benefits Somewhat needed	14. Help for people applying for benefits Not needed	14. Help for people applying for benefits Don't Know
15. On the job training /apprenticeships	15. On the job training /apprenticeships Most needed	15. On the job training /apprenticeships Somewhat needed	15. On the job training /apprenticeships Not needed	15. On the job training /apprenticeships Don't Know
16. Computer training	16. Computer training Most needed	16. Computer training Somewhat needed	16. Computer training Not needed	16. Computer training Don't Know
17. Help with budgeting skills	17. Help with budgeting skills Most needed	17. Help with budgeting skills Somewhat needed	17. Help with budgeting skills Not needed	17. Help with budgeting skills Don't Know
18. Job readiness/search/placement assistance	18. Job readiness/search/placement assistance Most needed	18. Job readiness/search/placement assistance Somewhat needed	18. Job readiness/search/placement assistance Not needed	18. Job readiness/search/placement assistance Don't Know
19. Help for people experiencing home foreclosure	19. Help for people experiencing home foreclosure Most needed	19. Help for people experiencing home foreclosure Somewhat needed	19. Help for people experiencing home foreclosure Not needed	19. Help for people experiencing home foreclosure Don't Know
20. Help for people to start a business	20. Help for people to start a business Most needed	20. Help for people to start a business Somewhat needed	20. Help for people to start a business Not needed	20. Help for people to start a business Don't Know
21. Financial education	21. Financial education Most needed	21. Financial education Somewhat needed	21. Financial education Not needed	21. Financial education Don't Know
22. Credit counseling	22. Credit counseling Most needed	22. Credit counseling Somewhat needed	22. Credit counseling Not needed	22. Credit counseling Don't Know
23. Home insulation or weather proofing services	23. Home insulation or weather proofing services Most needed	23. Home insulation or weather proofing services Somewhat needed	23. Home insulation or weather proofing services Not needed	23. Home insulation or weather proofing services Don't Know
24. Home repairs	24. Home repairs Most needed	24. Home repairs Somewhat needed	24. Home repairs Not needed	24. Home repairs Don't Know
25. Help those unable to pay electric/gas/oil bills	25. Help those unable to pay electric/gas/oil bills Most needed	25. Help those unable to pay electric/gas/oil bills Somewhat needed	25. Help those unable to pay electric/gas/oil bills Not needed	25. Help those unable to pay electric/gas/oil bills Don't Know
26. Homeless Services/shelters	26. Homeless Services/shelters Most needed	26. Homeless Services/shelters Somewhat needed	26. Homeless Services/shelters Not needed	26. Homeless Services/shelters Don't Know
27. Help for victims of domestic violence	27. Help for victims of domestic violence Most needed	27. Help for victims of domestic violence Somewhat needed	27. Help for victims of domestic violence Not needed	27. Help for victims of domestic violence Don't Know
28. Support groups	28. Support groups Most needed	28. Support groups Somewhat needed	28. Support groups Not needed	28. Support groups Don't Know
29. Nutrition education	29. Nutrition education Most needed	29. Nutrition education Somewhat needed	29. Nutrition education Not needed	29. Nutrition education Don't Know
30. Help for people in need of reliable transportation	30. Help for people in need of reliable transportation Most needed	30. Help for people in need of reliable transportation Somewhat needed	30. Help for people in need of reliable transportation Not needed	30. Help for people in need of reliable transportation Don't Know
31. Help for people to build financial assets	31. Help for people to build financial assets Most needed	31. Help for people to build financial assets Somewhat needed	31. Help for people to build financial assets Not needed	31. Help for people to build financial assets Don't Know
32. Free income tax prep services	32. Free income tax prep services Most needed	32. Free income tax prep services Somewhat needed	32. Free income tax prep services Not needed	32. Free income tax prep services Don't Know
33. Mental health services	33. Mental health services Most needed	33. Mental health services Somewhat needed	33. Mental health services Not needed	33. Mental health services Don't Know
34. Dental insurance/ services	34. Dental insurance/ services Most needed	34. Dental insurance/ services Somewhat needed	34. Dental insurance/ services Not needed	34. Dental insurance/ services Don't Know
35. Affordable energy sources	35. Affordable energy sources Most needed	35. Affordable energy sources Somewhat needed	35. Affordable energy sources Not needed	35. Affordable energy sources Don't Know
36. Help for people unable to pay their rent or mortgage	36. Help for people unable to pay their rent or mortgage Most needed	36. Help for people unable to pay their rent or mortgage Somewhat needed	36. Help for people unable to pay their rent or mortgage Not needed	36. Help for people unable to pay their rent or mortgage Don't Know
37. Affordable homes to purchase	37. Affordable homes to purchase Most needed	37. Affordable homes to purchase Somewhat needed	37. Affordable homes to purchase Not needed	37. Affordable homes to purchase Don't Know
38. Primary health care physicians-medicare recipients	38. Primary health care physicians-medicare recipients Most needed	38. Primary health care physicians-medicare recipients Somewhat needed	38. Primary health care physicians-medicare recipients Not needed	38. Primary health care physicians-medicare recipients Don't Know
39. Primary health care physicians-MassHealth recipients	39. Primary health care physicians-MassHealth recipients Most needed	39. Primary health care physicians-MassHealth recipients Somewhat needed	39. Primary health care physicians-MassHealth recipients Not needed	39. Primary health care physicians-MassHealth recipients Don't Know
40. Volunteer/internship programs	40. Volunteer/internship programs Most needed	40. Volunteer/internship programs Somewhat needed	40. Volunteer/internship programs Not needed	40. Volunteer/internship programs Don't Know

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1. Community Action Committee of Cape Cod & Islands - Public Survey of Community Needs

Community Needs
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