Public Perception of the Healthcare System in Kuwait

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1. Gender

Gender   Male

Female

2. Age (in years)

Age (in years)   20-30

31-40

41-50

51-60

>60

3. What is your combined family income (per month)?

What is your combined family income (per month)?   < 500 KD

500-1500 KD

1501-2,000 KD

2,001-2,500 KD

2,501-3,000 KD

> 3,000 KD

4. What is your highest educational qualification?

What is your highest educational qualification?   High School

Diploma

Bachelors Degree

Post-Graduate Degree (e.g. M.Sc)

Other (please specify)

5. In which governorate do you live?

In which governorate do you live?   Al-Ahmadi

Al-Asima

Al-Jahra

Hawalli

Al-Farwaniya

Mubarak Al-Kabeer

6. Are you responsible for someone else's health (e.g. elderly, children, spouse, etc.)

Are you responsible for someone else's health (e.g. elderly, children, spouse, etc.)   Yes

No

7. How often do you seek medical care (yourself or the person you care for)?

How often do you seek medical care (yourself or the person you care for)?   More than once a week

Once a week

More than once a month

Once a month

Once every 6 months

Once a year

Only when needed

8. Which of the following healthcare options have you used? (you can choose more than one)

Which of the following healthcare options have you used? (you can choose more than one)   Public healthcare

Private healthcare

Treatment abroad

9. The last time you used a healthcare facility...

The last time you used a healthcare facility...   < a month

1 month - 6 months

6 months - 1 year

1 year - 3 years

> 3 years

10. Which public healthcare facility did you last visit?

Which public healthcare facility did you last visit?   Residential area clinic

Emergency Room

General hospital (e.g. Al-Amiri hospital)

Specialized hospital (e.g. Zain hospital)

11. On a scale from 1-5 (1 being worst, 5 being best), how would you rate your experience from that visit?

On a scale from 1-5 (1 being worst, 5 being best), how would you rate your experience from that visit?   1

2

3

4

5

12. I am familiar with the way the Kuwaiti healthcare system works.

I am familiar with the way the Kuwaiti healthcare system works.   Strongly disagree

Disagree

Agree

Strongly agree

13. I should be personally responsible for my own health.

I should be personally responsible for my own health.   Strongly disagree

Disagree

Agree

Strongly agree

14. I can receive good medical treatment at...

	Strongly disagree	Disagree	Agree	Strongly agree	Don't know
Residential area clinic	*I can receive good medical treatment at... Residential area clinic Strongly disagree	Residential area clinic Disagree	Residential area clinic Agree	Residential area clinic Strongly agree	Residential area clinic Don't know
General hospital	General hospital Strongly disagree	General hospital Disagree	General hospital Agree	General hospital Strongly agree	General hospital Don't know
Specialized centre	Specialized centre Strongly disagree	Specialized centre Disagree	Specialized centre Agree	Specialized centre Strongly agree	Specialized centre Don't know
Private hospitals	Private hospitals Strongly disagree	Private hospitals Disagree	Private hospitals Agree	Private hospitals Strongly agree	Private hospitals Don't know
Abroad	Abroad Strongly disagree	Abroad Disagree	Abroad Agree	Abroad Strongly agree	Abroad Don't know

15. In your opinion, what are the most important problems in the Kuwaiti healthcare system?

	Strongly agree	Agree	Disagree	Strongly disagree	Don't know
Scheduling an appointment	*In your opinion, what are the most important problems in the Kuwaiti healthcare system? Scheduling an appointment Strongly agree	Scheduling an appointment Agree	Scheduling an appointment Disagree	Scheduling an appointment Strongly disagree	Scheduling an appointment Don't know
Waiting times for specialists	Waiting times for specialists Strongly agree	Waiting times for specialists Agree	Waiting times for specialists Disagree	Waiting times for specialists Strongly disagree	Waiting times for specialists Don't know
Waiting times for operations	Waiting times for operations Strongly agree	Waiting times for operations Agree	Waiting times for operations Disagree	Waiting times for operations Strongly disagree	Waiting times for operations Don't know
Waiting times in emergencies	Waiting times in emergencies Strongly agree	Waiting times in emergencies Agree	Waiting times in emergencies Disagree	Waiting times in emergencies Strongly disagree	Waiting times in emergencies Don't know
Waiting times for family care doctors	Waiting times for family care doctors Strongly agree	Waiting times for family care doctors Agree	Waiting times for family care doctors Disagree	Waiting times for family care doctors Strongly disagree	Waiting times for family care doctors Don't know
Lack of patient care	Lack of patient care Strongly agree	Lack of patient care Agree	Lack of patient care Disagree	Lack of patient care Strongly disagree	Lack of patient care Don't know
Over-crowding	Over-crowding Strongly agree	Over-crowding Agree	Over-crowding Disagree	Over-crowding Strongly disagree	Over-crowding Don't know
Lack of resources	Lack of resources Strongly agree	Lack of resources Agree	Lack of resources Disagree	Lack of resources Strongly disagree	Lack of resources Don't know
Lack of doctors	Lack of doctors Strongly agree	Lack of doctors Agree	Lack of doctors Disagree	Lack of doctors Strongly disagree	Lack of doctors Don't know
Lack of heathcare personnel	Lack of heathcare personnel Strongly agree	Lack of heathcare personnel Agree	Lack of heathcare personnel Disagree	Lack of heathcare personnel Strongly disagree	Lack of heathcare personnel Don't know
Insufficient time spent by doctors with patients	Insufficient time spent by doctors with patients Strongly agree	Insufficient time spent by doctors with patients Agree	Insufficient time spent by doctors with patients Disagree	Insufficient time spent by doctors with patients Strongly disagree	Insufficient time spent by doctors with patients Don't know
Organization	Organization Strongly agree	Organization Agree	Organization Disagree	Organization Strongly disagree	Organization Don't know

16. What is the most important action the government could take to improve healthcare in Kuwait?

	Strongly agree	Agree	Disagree	Strongly disagree	Don't know
More doctors	*What is the most important action the government could take to improve healthcare in Kuwait? More doctors Strongly agree	More doctors Agree	More doctors Disagree	More doctors Strongly disagree	More doctors Don't know
More personnel	More personnel Strongly agree	More personnel Agree	More personnel Disagree	More personnel Strongly disagree	More personnel Don't know
More hospitals/centres	More hospitals/centres Strongly agree	More hospitals/centres Agree	More hospitals/centres Disagree	More hospitals/centres Strongly disagree	More hospitals/centres Don't know
More nurses	More nurses Strongly agree	More nurses Agree	More nurses Disagree	More nurses Strongly disagree	More nurses Don't know
More facilities/operation rooms/beds	More facilities/operation rooms/beds Strongly agree	More facilities/operation rooms/beds Agree	More facilities/operation rooms/beds Disagree	More facilities/operation rooms/beds Strongly disagree	More facilities/operation rooms/beds Don't know
Invest more money	Invest more money Strongly agree	Invest more money Agree	Invest more money Disagree	Invest more money Strongly disagree	Invest more money Don't know
Decrease waiting times	Decrease waiting times Strongly agree	Decrease waiting times Agree	Decrease waiting times Disagree	Decrease waiting times Strongly disagree	Decrease waiting times Don't know
Better treatment/care	Better treatment/care Strongly agree	Better treatment/care Agree	Better treatment/care Disagree	Better treatment/care Strongly disagree	Better treatment/care Don't know
Increase outpatient department hours	Increase outpatient department hours Strongly agree	Increase outpatient department hours Agree	Increase outpatient department hours Disagree	Increase outpatient department hours Strongly disagree	Increase outpatient department hours Don't know
Improve medical training	Improve medical training Strongly agree	Improve medical training Agree	Improve medical training Disagree	Improve medical training Strongly disagree	Improve medical training Don't know
Privatize healthcare	Privatize healthcare Strongly agree	Privatize healthcare Agree	Privatize healthcare Disagree	Privatize healthcare Strongly disagree	Privatize healthcare Don't know

17. How much do you trust that these professions carry out their tasks to their highest quality?

	Strongly Agree	Agree	Disagree	Strongly disagree	Don't know
Primary care/family doctor	*How much do you trust that these professions carry out their tasks to their highest quality? Primary care/family doctor Strongly Agree	Primary care/family doctor Agree	Primary care/family doctor Disagree	Primary care/family doctor Strongly disagree	Primary care/family doctor Don't know
Hospital doctors	Hospital doctors Strongly Agree	Hospital doctors Agree	Hospital doctors Disagree	Hospital doctors Strongly disagree	Hospital doctors Don't know
ER doctors	ER doctors Strongly Agree	ER doctors Agree	ER doctors Disagree	ER doctors Strongly disagree	ER doctors Don't know
Specialists	Specialists Strongly Agree	Specialists Agree	Specialists Disagree	Specialists Strongly disagree	Specialists Don't know
Nurses	Nurses Strongly Agree	Nurses Agree	Nurses Disagree	Nurses Strongly disagree	Nurses Don't know
Technicians (e.g. lab, radiology, etc.)	Technicians (e.g. lab, radiology, etc.) Strongly Agree	Technicians (e.g. lab, radiology, etc.) Agree	Technicians (e.g. lab, radiology, etc.) Disagree	Technicians (e.g. lab, radiology, etc.) Strongly disagree	Technicians (e.g. lab, radiology, etc.) Don't know
Healthcare managers	Healthcare managers Strongly Agree	Healthcare managers Agree	Healthcare managers Disagree	Healthcare managers Strongly disagree	Healthcare managers Don't know

18. In the Kuwaiti healthcare system...

	Always	Most of the time	Sometimes	Rarely	Never
Patients are taken seriously	*In the Kuwaiti healthcare system... Patients are taken seriously Always	Patients are taken seriously Most of the time	Patients are taken seriously Sometimes	Patients are taken seriously Rarely	Patients are taken seriously Never
Patients get enough attention	Patients get enough attention Always	Patients get enough attention Most of the time	Patients get enough attention Sometimes	Patients get enough attention Rarely	Patients get enough attention Never
Patients are listened to	Patients are listened to Always	Patients are listened to Most of the time	Patients are listened to Sometimes	Patients are listened to Rarely	Patients are listened to Never
Doctors spend enough time on their patients	Doctors spend enough time on their patients Always	Doctors spend enough time on their patients Most of the time	Doctors spend enough time on their patients Sometimes	Doctors spend enough time on their patients Rarely	Doctors spend enough time on their patients Never

19. New treatments are put into practice in the Kuwaiti healthcare system

New treatments are put into practice in the Kuwaiti healthcare system   Always

Most of the time

Sometimes

Rarely

Never

Don't know

20. The education and training of doctors in this country is one of the worlds best.

The education and training of doctors in this country is one of the worlds best.   Strongly agree

Agree

Disagree

Strongly disagree

Don't know

21. In the Kuwaiti healthcare system...

	Always	Most of the time	Sometimes	Rarely	Never	Don't know
Patients get sufficient information about the effects of their treatment	*In the Kuwaiti healthcare system... Patients get sufficient information about the effects of their treatment Always	Patients get sufficient information about the effects of their treatment Most of the time	Patients get sufficient information about the effects of their treatment Sometimes	Patients get sufficient information about the effects of their treatment Rarely	Patients get sufficient information about the effects of their treatment Never	Patients get sufficient information about the effects of their treatment Don't know
Patients get sufficient information about the various treatments that are available	Patients get sufficient information about the various treatments that are available Always	Patients get sufficient information about the various treatments that are available Most of the time	Patients get sufficient information about the various treatments that are available Sometimes	Patients get sufficient information about the various treatments that are available Rarely	Patients get sufficient information about the various treatments that are available Never	Patients get sufficient information about the various treatments that are available Don't know
The information given to patients is clear and understandable	The information given to patients is clear and understandable Always	The information given to patients is clear and understandable Most of the time	The information given to patients is clear and understandable Sometimes	The information given to patients is clear and understandable Rarely	The information given to patients is clear and understandable Never	The information given to patients is clear and understandable Don't know
Patients get sufficient information about the cause of their problem	Patients get sufficient information about the cause of their problem Always	Patients get sufficient information about the cause of their problem Most of the time	Patients get sufficient information about the cause of their problem Sometimes	Patients get sufficient information about the cause of their problem Rarely	Patients get sufficient information about the cause of their problem Never	Patients get sufficient information about the cause of their problem Don't know
Doctors discuss things fully with their patients	Doctors discuss things fully with their patients Always	Doctors discuss things fully with their patients Most of the time	Doctors discuss things fully with their patients Sometimes	Doctors discuss things fully with their patients Rarely	Doctors discuss things fully with their patients Never	Doctors discuss things fully with their patients Don't know
Patients make decisions regarding their medical treatment	Patients make decisions regarding their medical treatment Always	Patients make decisions regarding their medical treatment Most of the time	Patients make decisions regarding their medical treatment Sometimes	Patients make decisions regarding their medical treatment Rarely	Patients make decisions regarding their medical treatment Never	Patients make decisions regarding their medical treatment Don't know

22. Healthcare providers are good at cooperating with each other.

Healthcare providers are good at cooperating with each other.   Strongly agree

Agree

Disagree

Strongly disagree

Don't know

23. Your perception of the healthcare system in Kuwait is based on (select two most relevant)...

Your perception of the healthcare system in Kuwait is based on (select two most relevant)...   Personal experience Family and friends Television Magazines and Newspapers Internet Published quality reports Others

24. The quality of medication provided by the healthcare system in Kuwait is...

The quality of medication provided by the healthcare system in Kuwait is...   Excellent

Good

Average

Poor

Bad

25. If you were in a situation where you needed to seek medical care, which would be your first choice?

	Public healthcare facility	Private healthcare facility	A healthcare facility abroad	Alternative Medicine
Emergency	*If you were in a situation where you needed to seek medical care, which would be your first choice? Emergency Public healthcare facility	Emergency Private healthcare facility	Emergency A healthcare facility abroad	Emergency Alternative Medicine
Minor Condition	Minor Condition Public healthcare facility	Minor Condition Private healthcare facility	Minor Condition A healthcare facility abroad	Minor Condition Alternative Medicine
Major Condition	Major Condition Public healthcare facility	Major Condition Private healthcare facility	Major Condition A healthcare facility abroad	Major Condition Alternative Medicine

26. Kuwait has a good healthcare system.

Kuwait has a good healthcare system.   Strongly disagree

Disagree

Agree

Strongly agree

Don't know

27. The healthcare system in Kuwait...

The healthcare system in Kuwait...   Needs no changes

Needs minor changes

Needs fundamental changes

Must be completely rebuilt

Don't know