Police Service Satisfaction Survey

1. Police Services Satisfaction Survey

The Northfield Township Police Department is committed to providing the highest quality police service to our community. One way to evaluate our level of professional service is to obtain feedback from citizens who have had occasion to interact with our officers in the past. Through this feedback, we hope to continually improve our efforts and to identify areas needing attention.

We are therefore asking citizens, such as yourself, who have recently requested service or response from the Police Department to assist us by taking a few minutes to complete this survey. Your input is valued and will affect future management decisions. Should you desire to discuss these matters in person, I would be more than happy to meet with you. I can generally be reached Monday through Friday from 9:00 a.m. to 5:00 p.m. (telephone 734-449-9911)

Thank you for your cooperation and interest in helping us evaluate Police Department Operations.

Sincerely,
Timothy R. Greene
Lieutenant - Police Operations

Police Service Satisfaction Survey

1. Police Services Satisfaction Survey

1. OFFICER COURTESY:
How was the officer's attitude in handling your case?

2. OFFICER HELPFULNESS:
Did the officer answer your questions?

3. OFFICER KNOWLEDGE:
Did the officer seem knowledgeable in handling your case?

4. SATISFACTION:
Did the officer handle your case satisfactorily?

5. Please rate the overall competence of Department employees.

6. Please list any safety and security concerns within the Township of Northfield.

7. Please list any recommendations and suggestions for improvement.

8. Please add any other comments regarding officer's performance.

Police Service Satisfaction Survey

1. Police Services Satisfaction Survey

1. OFFICER COURTESY:How was the officer's attitude in handling your case?

2. OFFICER HELPFULNESS:Did the officer answer your questions?

3. OFFICER KNOWLEDGE:Did the officer seem knowledgeable in handling your case?

4. SATISFACTION:Did the officer handle your case satisfactorily?

5. Please rate the overall competence of Department employees.

6. Please list any safety and security concerns within the Township of Northfield.

7. Please list any recommendations and suggestions for improvement.

8. Please add any other comments regarding officer's performance.

1. OFFICER COURTESY:
How was the officer's attitude in handling your case?

2. OFFICER HELPFULNESS:
Did the officer answer your questions?

3. OFFICER KNOWLEDGE:
Did the officer seem knowledgeable in handling your case?

4. SATISFACTION:
Did the officer handle your case satisfactorily?