Organizational Assessment for Conflict Management
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1. Organizational Survey for Conflict Management

 
This survey will take you between 5-10 minutes to complete. It is designed to assess your perception and experiences of how your organization deals with conflict.

The survey is divided into 3 pages- Page 1 relates to your organization; Page 2 relates to your experiences, and Page 3 gathers some bio-data. All questions are optional.
1. My organization is from the following sector:
2. What service does your organization primarily provide?
3. What position do you hold in your organization?
4. Does your organization have a code of conduct that defines acceptable behaviors?
5. Does your organization have a process in place for managing disruptive and inappropriate behaviors?
6. Does your organization have clearly designed approaches to resolving conflicts?
7. In your opinion is your organization – its leaders and staff – competent in dealing with conflict?
8. Are you confident that quality of service is not threatened by unprofessional or disruptive behaviors within your organization?
9. Does your organization have an Employee Assistance Program?