City of Plano Customer Satisfaction Survey

 
We anticipate this survey will take less than two minutes to complete. We value and appreciate your time.
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1. Please provide your ZIP code:
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2. What date did you contact the City of Plano?
MM DD YYYY
Date:
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3. Which department did you contact and by what means?
DepartmentMeans of Contact
Please Select:
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4. Which of the following best describes you?
5. Briefly describe your reason for contact (Ex: Project name, Inquiry, Address).
6. Who helped you?
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7. Please rate our staff on the following, where A=Excellent and F=Poor.
ABCDFN/A
Respectful
Knowledgeable
Professional
Friendly
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8. How well did our staff do the following, where A=Excellent and F=Poor?
ABCDFN/A
Communicate information clearly
Listen to your concern
Respond in a reasonable amount of time
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9. Please rate your overall experience with our department, where A=Excellent and F=Poor.
ABCDFN/A
10. Please provide any additional comments, information, and/or suggestions.
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