Basin Stationery Customer Satisfaction Survey
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1
. Please rate the level of customer service you have received from Basin Stationery
Please rate the level of customer service you have received from Basin Stationery
Excellent
Good
Satisfactory
Unsatisfactory
Poor
2
. Is there anything we could change to improve your level of customer service?
Is there anything we could change to improve your level of customer service?
3
. Please rate our on-line shopping service
Excellent
Good
Satisfactory
Unsatisfactory
Poor
Searching capability
*
Please rate our on-line shopping service Searching capability Excellent
Searching capability Good
Searching capability Satisfactory
Searching capability Unsatisfactory
Searching capability Poor
Length of time it take to place an order
Length of time it take to place an order Excellent
Length of time it take to place an order Good
Length of time it take to place an order Satisfactory
Length of time it take to place an order Unsatisfactory
Length of time it take to place an order Poor
Easy layout
Easy layout Excellent
Easy layout Good
Easy layout Satisfactory
Easy layout Unsatisfactory
Easy layout Poor
Product information
Product information Excellent
Product information Good
Product information Satisfactory
Product information Unsatisfactory
Product information Poor
Log-in/log-out procedures
Log-in/log-out procedures Excellent
Log-in/log-out procedures Good
Log-in/log-out procedures Satisfactory
Log-in/log-out procedures Unsatisfactory
Log-in/log-out procedures Poor
Order submission
Order submission Excellent
Order submission Good
Order submission Satisfactory
Order submission Unsatisfactory
Order submission Poor
4
. Please rate us on our delivery service
Please rate us on our delivery service
Excellent
Good
Satisfactory
Unsatisfactory
Poor
5
. What could we do to enhance our current delivery services?
What could we do to enhance our current delivery services?
6
. Are there any other questions or concerns that you think we need to address in terms of customer service, our on-line shopping service or deliveries?
Are there any other questions or concerns that you think we need to address in terms of customer service, our on-line shopping service or deliveries?
7
. Please leave your name and phone number or email address if you would like to be contacted by a member of our Customer Service team, in regards to any problems or concerns you may have. Thanks again for your continued support.
Please leave your name and phone number or email address if you would like to be contacted by a member of our Customer Service team, in regards to any problems or concerns you may have. Thanks again for your continued support.
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