Website Usability Survey

Why did you visit our website? I have a malware problem

I wanted more information about your products.

I wanted to buy one of your products

I was looking for support with one of your products

Other (please specify)

How did you hear about our website? It was recommended by a friend.

From a web search engine.

My employer suggested it.

One of your resellers directed towards it

I read about it in the Press

Other (please specify)

	Yes it did.	No, but it did help	No, I still have a problem.	No it was a complete waste of time.
Answer:	*If you had a problem did the the content of this website or our software help you fix your problem? Answer: Yes it did.	Answer: No, but it did help	Answer: No, I still have a problem.	Answer: No it was a complete waste of time.

Was the website easy to navigate Yes

	I agree	I agree somewhat	I disagree	Definitely not
The instructions are easy to understand	*With regard to downloading or buying from this website. The instructions are easy to understand I agree	The instructions are easy to understand I agree somewhat	The instructions are easy to understand I disagree	The instructions are easy to understand Definitely not
The pricing structure is easy to understand	The pricing structure is easy to understand I agree	The pricing structure is easy to understand I agree somewhat	The pricing structure is easy to understand I disagree	The pricing structure is easy to understand Definitely not

I would recommend this website to a colleague that was having problems with malware Yes

If you have time we would appreciate any comments you might have regarding our website.

Website UsabilityExit this survey