Wiseguys Customer Feedback Survey

Help us improve Wiseguys.co.nz!

We want Wiseguys.co.nz to offer the best online shopping experience possible, but to do that we need your help.

Please tell us what you think of Wiseguys.co.nz so we can use your feedback to improve the store.

Thanks

The Wiseguys Team

1. What improvements would you most like to see at Wiseguys.co.nz ? (multiple choice)

What improvements would you most like to see at Wiseguys.co.nz ? (multiple choice) Expert articles and tips to help me decide which product will suit my needs

More specials and promotions on quality products

Improved product filtering / sorting

Increased product range

More detailed product information including multiple images and detailed specifications

More informative weekly newsletter with more hot deals

Other (please specify)

2. Are you satisfied with the website loading speed of Wiseguys.co.nz ?

Are you satisfied with the website loading speed of Wiseguys.co.nz ? Yes - it's fast enough for me

It's OK - improved speed would be good though

Not at all - it really needs to be faster

3. How do you find the search functionality at Wiseguys.co.nz ?

How do you find the search functionality at Wiseguys.co.nz ? It's good - seems to work well for me

It's OK - sometimes I can't find what I want

It's not good at all - I regularly can't find what I am looking for

4. Have you ever been concerned about the privacy of your personal details or security of your credit card info while shopping at Wiseguys.co.nz ?

Have you ever been concerned about the privacy of your personal details or security of your credit card info while shopping at Wiseguys.co.nz ? Yes - I have been very concerned

Maybe a little concerned

No - I have not been concerned at all

5. What do you dislike most about shopping at Wiseguys.co.nz? (optional)

What do you dislike most about shopping at Wiseguys.co.nz? (optional)

6. What other online stores do you buy computer hardware and electronics from and what do you like most about shopping there? (optional)

What other online stores do you buy computer hardware and electronics from and what do you like most about shopping there? (optional)

7. What is your overall satisfaction with the Wiseguys.co.nz website?

What is your overall satisfaction with the Wiseguys.co.nz website? Very satisfied

Satisfied

Unsatisfied

Very unsatisfied