1. Friends feedback survey

Thank you for taking the time to complete our survey

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* 1. Are you a Standard or Gold Friend?

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* 2. In what year did you join as Friend?

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* 3. In 2009 how many times did you visit Chatsworth?

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* 4. When visiting Chatsworth please indicate which attractions you visit most frequently

  Always Sometimes Never
House
Garden
Farmyard

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* 5. When visiting Chatsworth please indicate which shops/restaurants you visit most frequently

  Always Sometimes Never
Orangery Gift Shop (at end of house tour)
Stables Shops
Carriage House Restaurant (self service)
Cavendish Rooms
Farm Shop at Pilsley
Flora's Temple Coffee shop
Picnic Shop
Farmyard Cafe

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* 6. Thinking about the reasons why you joined as a Friend of Chatsworth, please put these in order of priority where is 1 is most important and 6 is the least important

  1 2 3 4 5 6 N/A
I go to Chatsworth so often it is cheaper for me to join as a Friend
To feel part of Chatsworth
To make a contribution to the charity
To bring friends and family to a beautiful place all year round
The membership was a gift
To keep my children entertained

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* 7. Please show how strongly you agree or disagree with the following statements

  Strongly agree Agree Neither agree or disagree Disagree Strongly disagree
My Friends membership is good value for money
I feel well informed about Chatsworth events and news
I understand how my membership fee supports the charity
Being a Friend of Chatsworth makes me feel special when I visit
I like to bring others when I visit

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* 8. What aspects of your Friends membership do you like the most?

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* 9. What aspects of your Friends membership do you like least, or would like to improve?

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* 10. Would you recommend becoming a Friend to one of your friends/colleagues? Tick which applies if we were to offer you an incentive as a 'thank you' for any introductions you make

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* 11. Please rate your Friends membership overall

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* 12. How often do you use the internet?

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* 13. Which websites do you visit most frequently?

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* 14. How often do you visit the Chatsworth website?

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* 15. Which areas of the website do you find most useful?

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* 16. Would you like to have an area of the Chatsworth website exclusively for Friends?

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* 17. If there was an area of the Chatsworth website exclusively for Friends, please indicate how often you would use the following:

  Often Sometimes Never
A discussion forum with other Friends and some experts on the history of the house and its contents
A discussion forum with other Friends and some experts on the garden and gardening
A discussion forum with other Friends and some experts on the farmyard and farming
A discussion forum with other Friends and some experts on food and the Farm Shop
A discussion forum with other Friends and some experts on nature and wildlife
Games and educational information for children
A blog by the Duke
A blog by our Head Gardener
A blog by our Head Chef
An ideas section where Friends can make suggestions

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* 18. Please indicate if you use any of the following websites

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* 19. Please indicate if you are a member of any of the following

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* 20. Please indicate your age

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* 21. Would you be willing to participate in a research focus group to discuss new ideas with other Friends, either at, or near, Chatsworth?
If yes, please tick the time(s) that best suit you

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* 22. If you answered 'Yes' to participating in a research focus group please complete the following details:

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* 23. Please let us know any additional feedback you may have

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