Customer Survey

What service did we provide to you? Horseback riding on the beach

Lessons

Pony party

Petting zoo

Horsedrawn carriage

Ranch party

Other (please specify)

	Month	Year
Date of Service:	When did we provide a service to you? (Optional) Date of Service: Month	Year

How did you first hear about us? Referal Phonebook ad	Rackcard display Internet/website
Other (please specify)

Please let us know what type of advertising you would like to see us use in the future. (Optional)

	Excellent	Very Good	Good	Fair	Poor	Doesn't Apply
How would you rate the phone/email service?	Please rate the following that apply to you. How would you rate the phone/email service? Excellent	Very Good	Good	Fair	Poor	Doesn't Apply
Was the service provided as advertised?	Was the service provided as advertised? Excellent	Very Good	Good	Fair	Poor	Doesn't Apply
How would you rate the employee(s) appearance/attitude?	How would you rate the employee(s) appearance/attitude? Excellent	Very Good	Good	Fair	Poor	Doesn't Apply
How would you rate the employee(s) competence/knowledge?	How would you rate the employee(s) competence/knowledge? Excellent	Very Good	Good	Fair	Poor	Doesn't Apply
How would you rate the animals/equipment involved?	How would you rate the animals/equipment involved? Excellent	Very Good	Good	Fair	Poor	Doesn't Apply
Was the service provided on time?	Was the service provided on time? Excellent	Very Good	Good	Fair	Poor	Doesn't Apply
How likely would you use us in the future?	How likely would you use us in the future? Excellent	Very Good	Good	Fair	Poor	Doesn't Apply

How do you rate the overall experience with our company? Excellent

Very Good

Good

Fair

Poor

Please let us know your thoughts regarding the service provided to you.

Is there a change in a current service, or a new service you would like to see?

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