Customer Survey
Exit Survey

1. What service did we provide to you?

What service did we provide to you? Horseback riding on the beach

Lessons

Pony party

Petting zoo

Horsedrawn carriage

Ranch party

Other (please specify)

2. When did we provide a service to you? (Optional)

	Month	Year
Date of Service:	When did we provide a service to you? (Optional) Date of Service: Month	Year

3. How did you first hear about us?

How did you first hear about us? Referal Phonebook ad	Rackcard display Internet/website
Other (please specify)

4. Please let us know what type of advertising you would like to see us use in the future. (Optional)

Please let us know what type of advertising you would like to see us use in the future. (Optional)

5. Please rate the following that apply to you.

	Excellent	Very Good	Good	Fair	Poor	Doesn't Apply
How would you rate the phone/email service?	*Please rate the following that apply to you. How would you rate the phone/email service? Excellent	How would you rate the phone/email service? Very Good	How would you rate the phone/email service? Good	How would you rate the phone/email service? Fair	How would you rate the phone/email service? Poor	How would you rate the phone/email service? Doesn't Apply
Was the service provided as advertised?	Was the service provided as advertised? Excellent	Was the service provided as advertised? Very Good	Was the service provided as advertised? Good	Was the service provided as advertised? Fair	Was the service provided as advertised? Poor	Was the service provided as advertised? Doesn't Apply
How would you rate the employee(s) appearance/attitude?	How would you rate the employee(s) appearance/attitude? Excellent	How would you rate the employee(s) appearance/attitude? Very Good	How would you rate the employee(s) appearance/attitude? Good	How would you rate the employee(s) appearance/attitude? Fair	How would you rate the employee(s) appearance/attitude? Poor	How would you rate the employee(s) appearance/attitude? Doesn't Apply
How would you rate the employee(s) competence/knowledge?	How would you rate the employee(s) competence/knowledge? Excellent	How would you rate the employee(s) competence/knowledge? Very Good	How would you rate the employee(s) competence/knowledge? Good	How would you rate the employee(s) competence/knowledge? Fair	How would you rate the employee(s) competence/knowledge? Poor	How would you rate the employee(s) competence/knowledge? Doesn't Apply
How would you rate the animals/equipment involved?	How would you rate the animals/equipment involved? Excellent	How would you rate the animals/equipment involved? Very Good	How would you rate the animals/equipment involved? Good	How would you rate the animals/equipment involved? Fair	How would you rate the animals/equipment involved? Poor	How would you rate the animals/equipment involved? Doesn't Apply
Was the service provided on time?	Was the service provided on time? Excellent	Was the service provided on time? Very Good	Was the service provided on time? Good	Was the service provided on time? Fair	Was the service provided on time? Poor	Was the service provided on time? Doesn't Apply
How likely would you use us in the future?	How likely would you use us in the future? Excellent	How likely would you use us in the future? Very Good	How likely would you use us in the future? Good	How likely would you use us in the future? Fair	How likely would you use us in the future? Poor	How likely would you use us in the future? Doesn't Apply

6. How do you rate the overall experience with our company?

How do you rate the overall experience with our company? Excellent

Very Good

Good

Fair

Poor

7. Please let us know your thoughts regarding the service provided to you.

Please let us know your thoughts regarding the service provided to you.

8. Is there a change in a current service, or a new service you would like to see?

Is there a change in a current service, or a new service you would like to see?

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Customer SurveyExit Survey

Customer Survey
Exit Survey