It is our desire to use your responses to this survey to further strengthen our partnership and improve our performance.  We are committed to helping the agency further develop and meet their goals.  Together, we can help build a profitable book of business for both the agency, as well as the Company.

We appreciate you taking the time to complete this survey and look forward to continuing to work with your agency. 

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* 1. What is the name of your agency?

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* 2. What is your agency code? 

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* 3. What Personal Lines Auto Branch do you work with?

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* 4. What is your role?

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* 5. The Personal Lines Auto Underwriting Team is available when I call.

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* 6. The Personal Lines Auto Underwriting Team promptly responds (within 4 business hours) to my voicemail messages.

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* 7. The Personal Lines Auto Underwriting Team is:

  Strongly Agree Agree Neither agree nor disagree Disagree Strongly Disagree
Attentive
Cooperative
Responsive
Supportive

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* 8. The Personal Lines Auto Underwriting Team:

  Strongly Agree Agree Neither agree nor disagree Disagree Strongly disagree
Is knowledgeable on procedures
Provides accurate information 
Is consistent from underwriter to underwriter

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* 9. The Personal Lines Auto Underwriting Team is:

  Strongly Agree Agree Neither agree nor disagree Disagree Strongly Disagree
Friendly
Professional

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* 10. My agency would benefit from:

  Strongly Agree Agree Neither agree nor disagree Disagree Strongly Disagree
Visits by the Personal lines Auto Underwriting team
Having an assigned underwriter

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* 11. In what other ways can the Personal Lines Auto Underwriting team support your agency better? 

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