Youth Basketball League
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1. Suffolk Parks & Recreation Dept Youth Basketball League Satisfaction Survey
Your feedback is very important and valuable to us as we strive to continue to improve upon the quality of our programs. Thank you for taking the time to complete this survey.
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1
. Which Division did your child participate in?
Which Division did your child participate in?
Novice Division (5-7 years old)
Boys Pee Wee Division (8-10 years old
Girls Pee Wee Division (8-10 years old
Boys Midget Division (11-12 years old)
Girls Midget Division (11-14 years old)
Boys Junior Division (13-14 years old)
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2
. Our practices took place at the following Recreation Center:
Our practices took place at the following Recreation Center:
Northern Shores Recreation Center
Creekside Recreation Center
Mack Benn Jr. Recreation Center
Kings Fork Recreation Center
Booker T. Recreation Center
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3
. Organization of the program:
Very Satisfied
Satisfied
No Opinion
Dissatisfied
Very Dissatisfied
Registration Process
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Organization of the program: Registration Process Very Satisfied
Registration Process Satisfied
Registration Process No Opinion
Registration Process Dissatisfied
Registration Process Very Dissatisfied
Draft Process
Draft Process Very Satisfied
Draft Process Satisfied
Draft Process No Opinion
Draft Process Dissatisfied
Draft Process Very Dissatisfied
Separation of Regions -Region 1 & Region 2
Separation of Regions -Region 1 & Region 2 Very Satisfied
Separation of Regions -Region 1 & Region 2 Satisfied
Separation of Regions -Region 1 & Region 2 No Opinion
Separation of Regions -Region 1 & Region 2 Dissatisfied
Separation of Regions -Region 1 & Region 2 Very Dissatisfied
Uniform Quality
Uniform Quality Very Satisfied
Uniform Quality Satisfied
Uniform Quality No Opinion
Uniform Quality Dissatisfied
Uniform Quality Very Dissatisfied
Schedules
Schedules Very Satisfied
Schedules Satisfied
Schedules No Opinion
Schedules Dissatisfied
Schedules Very Dissatisfied
Pictures
Pictures Very Satisfied
Pictures Satisfied
Pictures No Opinion
Pictures Dissatisfied
Pictures Very Dissatisfied
Championship Game Day
Championship Game Day Very Satisfied
Championship Game Day Satisfied
Championship Game Day No Opinion
Championship Game Day Dissatisfied
Championship Game Day Very Dissatisfied
Overall, how would you rate the quality of the league?
Overall, how would you rate the quality of the league? Very Satisfied
Overall, how would you rate the quality of the league? Satisfied
Overall, how would you rate the quality of the league? No Opinion
Overall, how would you rate the quality of the league? Dissatisfied
Overall, how would you rate the quality of the league? Very Dissatisfied
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4
. How would you rate the Volunteer Coaches?
Very Satisfied
Satisfied
No Opinion
Dissatisfied
Very Dissatisfied
Treated players fairly
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How would you rate the Volunteer Coaches? Treated players fairly Very Satisfied
Treated players fairly Satisfied
Treated players fairly No Opinion
Treated players fairly Dissatisfied
Treated players fairly Very Dissatisfied
Knowledge (well informed of rules and policies)
Knowledge (well informed of rules and policies) Very Satisfied
Knowledge (well informed of rules and policies) Satisfied
Knowledge (well informed of rules and policies) No Opinion
Knowledge (well informed of rules and policies) Dissatisfied
Knowledge (well informed of rules and policies) Very Dissatisfied
Enthusiastic (appeared to enjoy being at the activity)
Enthusiastic (appeared to enjoy being at the activity) Very Satisfied
Enthusiastic (appeared to enjoy being at the activity) Satisfied
Enthusiastic (appeared to enjoy being at the activity) No Opinion
Enthusiastic (appeared to enjoy being at the activity) Dissatisfied
Enthusiastic (appeared to enjoy being at the activity) Very Dissatisfied
Kept parents informed of information & changes
Kept parents informed of information & changes Very Satisfied
Kept parents informed of information & changes Satisfied
Kept parents informed of information & changes No Opinion
Kept parents informed of information & changes Dissatisfied
Kept parents informed of information & changes Very Dissatisfied
Ability to work well with the kids
Ability to work well with the kids Very Satisfied
Ability to work well with the kids Satisfied
Ability to work well with the kids No Opinion
Ability to work well with the kids Dissatisfied
Ability to work well with the kids Very Dissatisfied
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5
. Overall were you satisfied with Uniforms:
Very Satisfied
Satisfied
Unsatisfied
Very Unsatisfied
Delivery Time
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Overall were you satisfied with Uniforms: Delivery Time Very Satisfied
Delivery Time Satisfied
Delivery Time Unsatisfied
Delivery Time Very Unsatisfied
Design Style
Design Style Very Satisfied
Design Style Satisfied
Design Style Unsatisfied
Design Style Very Unsatisfied
Fit
Fit Very Satisfied
Fit Satisfied
Fit Unsatisfied
Fit Very Unsatisfied
Other (please specify)
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6
. How would you rate the Officials(Referees)?
Very Satisfied
Satisfied
No Opinion
Dissatisfied
Very Dissatisfied
Equality (treated teams equally)
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How would you rate the Officials(Referees)? Equality (treated teams equally) Very Satisfied
Equality (treated teams equally) Satisfied
Equality (treated teams equally) No Opinion
Equality (treated teams equally) Dissatisfied
Equality (treated teams equally) Very Dissatisfied
Knowledge (well informed of rules and policies)
Knowledge (well informed of rules and policies) Very Satisfied
Knowledge (well informed of rules and policies) Satisfied
Knowledge (well informed of rules and policies) No Opinion
Knowledge (well informed of rules and policies) Dissatisfied
Knowledge (well informed of rules and policies) Very Dissatisfied
Enthusiastic (appeared to enjoy being at the games)
Enthusiastic (appeared to enjoy being at the games) Very Satisfied
Enthusiastic (appeared to enjoy being at the games) Satisfied
Enthusiastic (appeared to enjoy being at the games) No Opinion
Enthusiastic (appeared to enjoy being at the games) Dissatisfied
Enthusiastic (appeared to enjoy being at the games) Very Dissatisfied
Ability to work well with coaches & kids
Ability to work well with coaches & kids Very Satisfied
Ability to work well with coaches & kids Satisfied
Ability to work well with coaches & kids No Opinion
Ability to work well with coaches & kids Dissatisfied
Ability to work well with coaches & kids Very Dissatisfied
Courteous
Courteous Very Satisfied
Courteous Satisfied
Courteous No Opinion
Courteous Dissatisfied
Courteous Very Dissatisfied
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7
. The Practice/Game site staff
Very Satisfied
Satisfied
No Opinion
Dissatisfied
Very Dissatisfied
Were knowledgeable about league information
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The Practice/Game site staff Were knowledgeable about league information Very Satisfied
Were knowledgeable about league information Satisfied
Were knowledgeable about league information No Opinion
Were knowledgeable about league information Dissatisfied
Were knowledgeable about league information Very Dissatisfied
Had league information posted & visible all
Had league information posted & visible all Very Satisfied
Had league information posted & visible all Satisfied
Had league information posted & visible all No Opinion
Had league information posted & visible all Dissatisfied
Had league information posted & visible all Very Dissatisfied
Courteous
Courteous Very Satisfied
Courteous Satisfied
Courteous No Opinion
Courteous Dissatisfied
Courteous Very Dissatisfied
Helpful
Helpful Very Satisfied
Helpful Satisfied
Helpful No Opinion
Helpful Dissatisfied
Helpful Very Dissatisfied
Kept the facility clean
Kept the facility clean Very Satisfied
Kept the facility clean Satisfied
Kept the facility clean No Opinion
Kept the facility clean Dissatisfied
Kept the facility clean Very Dissatisfied
Maintained
Maintained Very Satisfied
Maintained Satisfied
Maintained No Opinion
Maintained Dissatisfied
Maintained Very Dissatisfied
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8
. Was the fee reasonable for the program? (included: Uniforms, trophy, Participation)
Was the fee reasonable for the program? (included: Uniforms, trophy, Participation)
Yes
No
Why or Why not?
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9
. Would you sign your child/children up again next year?
Would you sign your child/children up again next year?
Yes
No
Why or Why not?
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10
. How did you learn about the Suffolk Parks & Recreation Department Youth League?
How did you learn about the Suffolk Parks & Recreation Department Youth League?
Flyers at school
Website
Recreation Guide
Friend
Newspaper
Facebook
Twitter
Parks & Recreation Staff
Other (please specify)
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