Waste and Recycling Collection Service Questionnaire Survey

To help us continue to improve our waste collection services, we would like your views on the various ways in which waste can be disposed of or recycled in Wolverhampton.

If you are a resident of Wolverhampton we would appreciate you completing this survey.

1. Which of the following services have you used in the last 6 months? (Tick all that apply)

Which of the following services have you used in the last 6 months? (Tick all that apply) Black recycling bin

Brown general waste bin

Green garden waste bin

Food caddies

Household Waste Recycling Centres (HWRCs or 'the tip')

Assisted collections (where your bin is collected from your property by an operative)

2. If you have said that you do not use either the black recycling bin, brown general waste bin, green garden waste bin or food caddy, why is this? (Tick all that apply)

If you have said that you do not use either the black recycling bin, brown general waste bin, green garden waste bin or food caddy, why is this? (Tick all that apply) Don't know when collections are

Easier to put in with the general rubbish

Don't believe the items are being recycled

Use the Household Waste Recycling Centres (the 'tips') instead

Collections are not made frequently enough

Live in a flat / other accomodation with different containers

Other (please write in box below)

3. If you said you have not used either of the two Household Waste Recycling Centres (the 'tips'), why is this?

If you said you have not used either of the two Household Waste Recycling Centres (the 'tips'), why is this? Don't have a car

Don't need to use the HWRC facilities

Don't know the opening hours

Don't know what I can take to the sites

I use an HWRC outside of Wolverhampton

Other (please specify)

4. Do you ever put out extra recycling on your recycling collection day?

Do you ever put out extra recycling on your recycling collection day? Yes

5. Please tell us how you think we're performing in each of the services below:

	Very good	Fairly good	In between	Fairly poor	Very poor	Don't know / No opinion	N/A
Your weekly general waste collection service	*Please tell us how you think we're performing in each of the services below: Your weekly general waste collection service Very good	Your weekly general waste collection service Fairly good	Your weekly general waste collection service In between	Your weekly general waste collection service Fairly poor	Your weekly general waste collection service Very poor	Your weekly general waste collection service Don't know / No opinion	Your weekly general waste collection service N/A
Your weekly food waste collection service	Your weekly food waste collection service Very good	Your weekly food waste collection service Fairly good	Your weekly food waste collection service In between	Your weekly food waste collection service Fairly poor	Your weekly food waste collection service Very poor	Your weekly food waste collection service Don't know / No opinion	Your weekly food waste collection service N/A
Your fortnightly dry recycling collection service	Your fortnightly dry recycling collection service Very good	Your fortnightly dry recycling collection service Fairly good	Your fortnightly dry recycling collection service In between	Your fortnightly dry recycling collection service Fairly poor	Your fortnightly dry recycling collection service Very poor	Your fortnightly dry recycling collection service Don't know / No opinion	Your fortnightly dry recycling collection service N/A
Your fortnightly garden waste collection service	Your fortnightly garden waste collection service Very good	Your fortnightly garden waste collection service Fairly good	Your fortnightly garden waste collection service In between	Your fortnightly garden waste collection service Fairly poor	Your fortnightly garden waste collection service Very poor	Your fortnightly garden waste collection service Don't know / No opinion	Your fortnightly garden waste collection service N/A
Your Household Waste Recycling Centres	Your Household Waste Recycling Centres Very good	Your Household Waste Recycling Centres Fairly good	Your Household Waste Recycling Centres In between	Your Household Waste Recycling Centres Fairly poor	Your Household Waste Recycling Centres Very poor	Your Household Waste Recycling Centres Don't know / No opinion	Your Household Waste Recycling Centres N/A
Your assisted collection	Your assisted collection Very good	Your assisted collection Fairly good	Your assisted collection In between	Your assisted collection Fairly poor	Your assisted collection Very poor	Your assisted collection Don't know / No opinion	Your assisted collection N/A
The information provided on the recycling calendar distributed to every home	The information provided on the recycling calendar distributed to every home Very good	The information provided on the recycling calendar distributed to every home Fairly good	The information provided on the recycling calendar distributed to every home In between	The information provided on the recycling calendar distributed to every home Fairly poor	The information provided on the recycling calendar distributed to every home Very poor	The information provided on the recycling calendar distributed to every home Don't know / No opinion	The information provided on the recycling calendar distributed to every home N/A

Waste and Recycling Collection Service Questionnaire
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Waste and Recycling Collection Service Questionnaire
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