Downtown East Point Business Questionnaire

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1. Please indicate how strongly you disagree or agree with the statements below.

	Strongly Disagree	Somewhat Disagree	Neutral	Somewhat Agree	Strongly Agree
I am pleased with my current business location.	*Please indicate how strongly you disagree or agree with the statements below. I am pleased with my current business location. Strongly Disagree	I am pleased with my current business location. Somewhat Disagree	I am pleased with my current business location. Neutral	I am pleased with my current business location. Somewhat Agree	I am pleased with my current business location. Strongly Agree
My current parking situation is adequate.	My current parking situation is adequate. Strongly Disagree	My current parking situation is adequate. Somewhat Disagree	My current parking situation is adequate. Neutral	My current parking situation is adequate. Somewhat Agree	My current parking situation is adequate. Strongly Agree
If the City had a matching funds Facade Grant program, I would apply for it so that I could improve my building façade.	If the City had a matching funds Facade Grant program, I would apply for it so that I could improve my building façade. Strongly Disagree	If the City had a matching funds Facade Grant program, I would apply for it so that I could improve my building façade. Somewhat Disagree	If the City had a matching funds Facade Grant program, I would apply for it so that I could improve my building façade. Neutral	If the City had a matching funds Facade Grant program, I would apply for it so that I could improve my building façade. Somewhat Agree	If the City had a matching funds Facade Grant program, I would apply for it so that I could improve my building façade. Strongly Agree
When I have needed assistance, the City has been readily available.	When I have needed assistance, the City has been readily available. Strongly Disagree	When I have needed assistance, the City has been readily available. Somewhat Disagree	When I have needed assistance, the City has been readily available. Neutral	When I have needed assistance, the City has been readily available. Somewhat Agree	When I have needed assistance, the City has been readily available. Strongly Agree
Most of my sales occur in-store(in person) vs. via the internet or by phone.	Most of my sales occur in-store(in person) vs. via the internet or by phone. Strongly Disagree	Most of my sales occur in-store(in person) vs. via the internet or by phone. Somewhat Disagree	Most of my sales occur in-store(in person) vs. via the internet or by phone. Neutral	Most of my sales occur in-store(in person) vs. via the internet or by phone. Somewhat Agree	Most of my sales occur in-store(in person) vs. via the internet or by phone. Strongly Agree
Most of my customer base is located in East Point.	Most of my customer base is located in East Point. Strongly Disagree	Most of my customer base is located in East Point. Somewhat Disagree	Most of my customer base is located in East Point. Neutral	Most of my customer base is located in East Point. Somewhat Agree	Most of my customer base is located in East Point. Strongly Agree
The City is doing what it can to retain its current businesses.	The City is doing what it can to retain its current businesses. Strongly Disagree	The City is doing what it can to retain its current businesses. Somewhat Disagree	The City is doing what it can to retain its current businesses. Neutral	The City is doing what it can to retain its current businesses. Somewhat Agree	The City is doing what it can to retain its current businesses. Strongly Agree
I would recommend East Point to another business owner for relocation.	I would recommend East Point to another business owner for relocation. Strongly Disagree	I would recommend East Point to another business owner for relocation. Somewhat Disagree	I would recommend East Point to another business owner for relocation. Neutral	I would recommend East Point to another business owner for relocation. Somewhat Agree	I would recommend East Point to another business owner for relocation. Strongly Agree
I will attend quarterly meetings to help staff and other business owners improve the business environment	I will attend quarterly meetings to help staff and other business owners improve the business environment Strongly Disagree	I will attend quarterly meetings to help staff and other business owners improve the business environment Somewhat Disagree	I will attend quarterly meetings to help staff and other business owners improve the business environment Neutral	I will attend quarterly meetings to help staff and other business owners improve the business environment Somewhat Agree	I will attend quarterly meetings to help staff and other business owners improve the business environment Strongly Agree

Additional Comments

2. What attracted you to East Point?(Check all that apply)

What attracted you to East Point?(Check all that apply)   Great Location Available Low Operating Costs (Lease/Purchase) Low Operating Costs (Utilities/Taxes/Permit Fees)	Good Customer Base Access to Transportation (MARTA/Interstates/Airport) Proximity to Downtown Atlanta
Other (please specify)

3. What other cities did you consider and why?(Check all that apply)

What other cities did you consider and why?(Check all that apply)   Atlanta College Park	Fairburn Hapeville	Other
Why did you consider those cities? (please specify)

4. Have you ever considered expanding your business?

Have you ever considered expanding your business?   Yes No

If so, how can the City assist you?

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5. How long have you been at this location?

How long have you been at this location?   Less than a Year 1-2 years 3-5 years

6-8 years 9-10 years 11-14 years

15-20 years 20+ years

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6. Do you lease or own your space?

Do you lease or own your space?   Lease Own

7. How many employees do you have (including yourself)?

How many employees do you have (including yourself)?   1 2-3 4-6

7-10 11-15 16-20

21-25 26-30 30+

8. What are your thoughts about the City's Sign Ordinance?

	Strongly Disagree	Somewhat Disagree	Neutral	Somewhat Agree	Strongly Agree
I agree we need a sign ordinance, but I am not ok with the one we have.	*What are your thoughts about the City's Sign Ordinance? I agree we need a sign ordinance, but I am not ok with the one we have. Strongly Disagree	I agree we need a sign ordinance, but I am not ok with the one we have. Somewhat Disagree	I agree we need a sign ordinance, but I am not ok with the one we have. Neutral	I agree we need a sign ordinance, but I am not ok with the one we have. Somewhat Agree	I agree we need a sign ordinance, but I am not ok with the one we have. Strongly Agree
The current sign ordinance is too restrictive	The current sign ordinance is too restrictive Strongly Disagree	The current sign ordinance is too restrictive Somewhat Disagree	The current sign ordinance is too restrictive Neutral	The current sign ordinance is too restrictive Somewhat Agree	The current sign ordinance is too restrictive Strongly Agree
The current sign ordinance does not allow me to advertise my business due to size constraints.	The current sign ordinance does not allow me to advertise my business due to size constraints. Strongly Disagree	The current sign ordinance does not allow me to advertise my business due to size constraints. Somewhat Disagree	The current sign ordinance does not allow me to advertise my business due to size constraints. Neutral	The current sign ordinance does not allow me to advertise my business due to size constraints. Somewhat Agree	The current sign ordinance does not allow me to advertise my business due to size constraints. Strongly Agree
The current sign ordinance does not allow me to advertise my business due to number of signs limitation.	The current sign ordinance does not allow me to advertise my business due to number of signs limitation. Strongly Disagree	The current sign ordinance does not allow me to advertise my business due to number of signs limitation. Somewhat Disagree	The current sign ordinance does not allow me to advertise my business due to number of signs limitation. Neutral	The current sign ordinance does not allow me to advertise my business due to number of signs limitation. Somewhat Agree	The current sign ordinance does not allow me to advertise my business due to number of signs limitation. Strongly Agree
The current sign ordinance does not allow me to advertise my business due to permit application requirements.	The current sign ordinance does not allow me to advertise my business due to permit application requirements. Strongly Disagree	The current sign ordinance does not allow me to advertise my business due to permit application requirements. Somewhat Disagree	The current sign ordinance does not allow me to advertise my business due to permit application requirements. Neutral	The current sign ordinance does not allow me to advertise my business due to permit application requirements. Somewhat Agree	The current sign ordinance does not allow me to advertise my business due to permit application requirements. Strongly Agree
The current sign ordinance does not allow me to advertise my business due to the fee charged for sign permit.	The current sign ordinance does not allow me to advertise my business due to the fee charged for sign permit. Strongly Disagree	The current sign ordinance does not allow me to advertise my business due to the fee charged for sign permit. Somewhat Disagree	The current sign ordinance does not allow me to advertise my business due to the fee charged for sign permit. Neutral	The current sign ordinance does not allow me to advertise my business due to the fee charged for sign permit. Somewhat Agree	The current sign ordinance does not allow me to advertise my business due to the fee charged for sign permit. Strongly Agree
I feel the City should charge a one time sign permit fee and gid rid of the yearly sign permit renewal requirement.	I feel the City should charge a one time sign permit fee and gid rid of the yearly sign permit renewal requirement. Strongly Disagree	I feel the City should charge a one time sign permit fee and gid rid of the yearly sign permit renewal requirement. Somewhat Disagree	I feel the City should charge a one time sign permit fee and gid rid of the yearly sign permit renewal requirement. Neutral	I feel the City should charge a one time sign permit fee and gid rid of the yearly sign permit renewal requirement. Somewhat Agree	I feel the City should charge a one time sign permit fee and gid rid of the yearly sign permit renewal requirement. Strongly Agree
I feel the City should base their signage size/number limitation on the size of the facade area the business has to advertise on instead of one guideline for all businesses.	I feel the City should base their signage size/number limitation on the size of the facade area the business has to advertise on instead of one guideline for all businesses. Strongly Disagree	I feel the City should base their signage size/number limitation on the size of the facade area the business has to advertise on instead of one guideline for all businesses. Somewhat Disagree	I feel the City should base their signage size/number limitation on the size of the facade area the business has to advertise on instead of one guideline for all businesses. Neutral	I feel the City should base their signage size/number limitation on the size of the facade area the business has to advertise on instead of one guideline for all businesses. Somewhat Agree	I feel the City should base their signage size/number limitation on the size of the facade area the business has to advertise on instead of one guideline for all businesses. Strongly Agree

Other Issues/Comments

9. If the City considered edditing the sign ordinance, what three items would you suggest they add or revise?

If the City considered edditing the sign ordinance, what three items would you suggest they add or revise?   No permit for Sandwich Board Signs No permit to advertise promotions in my store	Lessen the exterior signage size restrictions Lessen the fees charged for sign permits
Other (please specify)/Comments

10. The process for a new business to get through the permit requirements is too complicated.

The process for a new business to get through the permit requirements is too complicated.   Strongly Disagree Somewhat Disagree	Neutral Somewhat Agree	Strongly Agree
Please Specify Why/Comments

11. If the City or other organization offered a Small Business Revolving Loan Program (where money is offered to small businesses at a low rate and as they re-pay the loan, new loans are issued to more small businesses, and so on), I would use it to: (Check all that apply)

If the City or other organization offered a Small Business Revolving Loan Program (where money is offered to small businesses at a low rate and as they re-pay the loan, new loans are issued to more small businesses, and so on), I would use it to: (Check all that apply)   Upgrade my Business Facade/Building Expand my business & Hire more employees	Open a new business/additional location in EP I would not use it
Other (please specify)/Comments

12. What other programs and/or incentives have you seen in other cities that you think would be beneficial to bring here in East Point?

What other programs and/or incentives have you seen in other cities that you think would be beneficial to bring here in East Point?

13. Any other comments, positive & negative, about your experience doing business here in East Point(that is not due to the current economy)? Also, feel free to call Erin Rodgers, City of East Point Economic Development, Main Street/Downtown Development Manager at 404-270-7059 or erodgers@eastpointcity.org.

Any other comments, positive & negative, about your experience doing business here in East Point(that is not due to the current economy)? Also, feel free to call Erin Rodgers, City of East Point Economic Development, Main Street/Downtown Development Manager at 404-270-7059 or erodgers@eastpointcity.org.

14. Optional: Do you mind providing your business name, email and phone number so that someone from Economic Development can contact you to try to address your concerns?

Optional: Do you mind providing your business name, email and phone number so that someone from Economic Development can contact you to try to address your concerns?