Website Feedback Template
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Casa Chicos Website Feeback Form

We are constantly trying to improve our website and your feedback really helps us do this. Please answer as many questions as you can, 1, 2 or all 10.

Many thanks from all at Casa Chicos

1. How easy is it to find the information and products that you are looking for on our website?

How easy is it to find the information and products that you are looking for on our website? Extremely easy

Very easy

Moderately easy

Slightly easy

Not at all easy

Further Comments

2. How clearly is information and products displayed on our website?

How clearly is information and products displayed on our website? Extremely clear

Very clear

Moderately clear

Slightly clear

Not at all clear

comments

3. Did you find the product you were looking for?

Did you find the product you were looking for? Yes

If no, what were you looking for?

4. Did you make a purchase today?

Did you make a purchase today? Yes

No - Couldn't find right product

No - product price too high

No - postage too high

Other (please specify)

5. How visually appealing is our website?

How visually appealing is our website? Extremely appealing

Very appealing

Moderately appealing

Slightly appealing

Not at all appealing

6. How easy was the checkout process on our website?

How easy was the checkout process on our website? Extremely easy

Very easy

Moderately easy

Slightly easy

Not at all easy

7. How much do you trust the online checkout process on our website?

How much do you trust the online checkout process on our website? A great deal

A lot

A moderate amount

A little

None at all

8. Overall, are you satisfied with our website, neither satisfied nor dissatisfied it, or dissatisfied with it?

Overall, are you satisfied with our website, neither satisfied nor dissatisfied it, or dissatisfied with it? Extremely satisfied

Moderately satisfied

Slightly satisfied

Neither satisfied nor dissatisfied

Slightly dissatisfied

Moderately dissatisfied

Extremely dissatisfied

9. What would you say is the most important improvement we could make to our website

What would you say is the most important improvement we could make to our website More products

Cheaper pricing

Cheaper postage

Higher quality/more detailed images

More appealing design

Easier checkout