Planning & Building Services Customer Survey
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1. Planning & Building Services Customer Survey

 
Planning and Building Services would like to know what you think about our service so we can serve you better. Please take a moment to fill out and return the brief questionnaire below. This survey will close on April 9, 2010.

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1. Please identify yourself:

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2. Did you receive prompt, courteous service?

3. If any staff member was especially helpful and informative,please identify them and explain how they helped you so that we can show them our appreciation.

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4. Please identify your most recent experience with this department?

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5. Please identify the method used to contact us.

6. For each of the following statements, please indicate how satisfied you have been with our service.

 Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied
being readily available for assistance
clearly explaining requirements of planning or building process
providing timely responses to your questions and requests
providing you with the information you requested
being knowledgeable about process and procedures
being courteous when responding to your inquiries
directing you to the appropriate contact for additional information

7. Please indicate how satisfied you are with our new location in the Edward Building at 280 Main Street, Picton.

 Very SatisfiedSatisfiedDissatisfiedVery Satisfied
accessibility
staff layout
convenient location

8. Please use the following spaces to provide any additional comments on the level of customer service you received from the Planning and Building Department.

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