customer satisfaction
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1. Default Section
*
1
. What Alliance Branch location did you visit/call?
What Alliance Branch location did you visit/call?
San Jose
Livermore
Berkeley
Concord
Oakland
San Carlos
2
. When did you visit/call Alliance
MM
DD
YYYY
Date:
When did you visit/call Alliance Date: Month
/
Day
/
Year
3
. What Products / Services did you visit/call Alliance about?
What Products / Services did you visit/call Alliance about?
Industrial Gases
High Purity Gases
Cryogenic Gases
Welding Machines
Welding Supplies
Safety Supplies
General Welding Question/Advice
General Gas Question/Advice
Other (please specify)
4
. Which Alliance Employee did you work with (optional)?
Which Alliance Employee did you work with (optional)?
5
. Were you waited on promptly?
Unsatisfactory
Satisfactory
Good
Keep doing what you are doing!
Please select a rating
*
Were you waited on promptly? Please select a rating Unsatisfactory
Please select a rating Satisfactory
Please select a rating Good
Please select a rating Keep doing what you are doing!
Comments?
6
. Was the Alliance employee that you dealt with friendly and courteous?
Unsatisfactory
Satisfactory
Good
My new Best Friend !
Please select a rating
*
Was the Alliance employee that you dealt with friendly and courteous? Please select a rating Unsatisfactory
Please select a rating Satisfactory
Please select a rating Good
Please select a rating My new Best Friend !
Comments?
7
. Were we able to help you? Did we have what you needed?
Were we able to help you? Did we have what you needed?
yes
no
Comments
8
. What is your overall rating of your experience with Alliance?
Poor
OK
Above Average
Best in the Bay
Please select a response
*
What is your overall rating of your experience with Alliance? Please select a response Poor
Please select a response OK
Please select a response Above Average
Please select a response Best in the Bay
9
. Please Add any additional General Comments
Please Add any additional General Comments
10
. Please enter your name and contact information (optional)
Please enter your name and contact information (optional)
Company Name
Your Name
email
Phone
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