Fuel Management Online Satisfaction Survey 2010

With your feedback we are able to continue to develop services to enhance your fuel management and back office processes.

If you do choose to participate, we will send you a Tim Horton’s gift card as recognition of our gratitude for the time and perspective that you have provided us.

1. What category best describes your role in the organization?

What category best describes your role in the organization? Owner/Partner

Executive/Sr. Management

Operations/Fleet Manager

Administration/Accounting

Analyst

Clerical

2. Approximately what portion of your fuel is delivered by 4Refuel?

	10% Increments
Select Percentage	Approximately what portion of your fuel is delivered by 4Refuel? Select Percentage 10% Increments

3. What is your approximate fuel consumption per month?

What is your approximate fuel consumption per month? < 5,000L (<1,320 GAL)

5,000 to 30,000L (<1,320 to 7,925 GAL)

30,000 to 100,000L(7,925 to 26,714GAL)

> 100,000L (>26,714 GAL)

4. What type of refuelling does 4Refuel perform for your company?(Choose all that apply)

What type of refuelling does 4Refuel perform for your company?(Choose all that apply) Fleet Vehicles

Construction/Off-Road Equipment

Generators

Tanks

Locomotives(Rail)

Boats(Marine)

Refrigeration Units

5. Have you received training on FMO(Fuel Management Online)?

	Yes	No
From 4Refuel Regional Office	*Have you received training on FMO(Fuel Management Online)? From 4Refuel Regional Office Yes	From 4Refuel Regional Office No
From 4Refuel Fuel Consultant	From 4Refuel Fuel Consultant Yes	From 4Refuel Fuel Consultant No
From 4Refuel FMO Support	From 4Refuel FMO Support Yes	From 4Refuel FMO Support No
From a Co-worker	From a Co-worker Yes	From a Co-worker No
Would you like to schedule training	Would you like to schedule training Yes	Would you like to schedule training No

Suggested Dates for Training

6. Who in your company utilizes the reports from FMO?(Choose all that apply)

Who in your company utilizes the reports from FMO?(Choose all that apply) Accounts Payable

Finance & Accounting

Operations

Owners & Senior Management

7. How would you rank FMO in terms of facilitating the following Fuel Management activities?

	Very Useful	Useful	Not Useful	Not Used
Verifying and Approving fuel Deliveries	*How would you rank FMO in terms of facilitating the following Fuel Management activities? Verifying and Approving fuel Deliveries Very Useful	Verifying and Approving fuel Deliveries Useful	Verifying and Approving fuel Deliveries Not Useful	Verifying and Approving fuel Deliveries Not Used
Paying Invoices	Paying Invoices Very Useful	Paying Invoices Useful	Paying Invoices Not Useful	Paying Invoices Not Used
Reviewing Current and Historical Pricing	Reviewing Current and Historical Pricing Very Useful	Reviewing Current and Historical Pricing Useful	Reviewing Current and Historical Pricing Not Useful	Reviewing Current and Historical Pricing Not Used
Performing Accruals	Performing Accruals Very Useful	Performing Accruals Useful	Performing Accruals Not Useful	Performing Accruals Not Used
Generating Reports or Data Extracts for Management	Generating Reports or Data Extracts for Management Very Useful	Generating Reports or Data Extracts for Management Useful	Generating Reports or Data Extracts for Management Not Useful	Generating Reports or Data Extracts for Management Not Used
Extracting Data to Export into Other Applications	Extracting Data to Export into Other Applications Very Useful	Extracting Data to Export into Other Applications Useful	Extracting Data to Export into Other Applications Not Useful	Extracting Data to Export into Other Applications Not Used
Creating Fuel Budgets	Creating Fuel Budgets Very Useful	Creating Fuel Budgets Useful	Creating Fuel Budgets Not Useful	Creating Fuel Budgets Not Used
Monitoring Budget Variances	Monitoring Budget Variances Very Useful	Monitoring Budget Variances Useful	Monitoring Budget Variances Not Useful	Monitoring Budget Variances Not Used
Monitoring Fuel Economy	Monitoring Fuel Economy Very Useful	Monitoring Fuel Economy Useful	Monitoring Fuel Economy Not Useful	Monitoring Fuel Economy Not Used
Monitoring Asset Utilization	Monitoring Asset Utilization Very Useful	Monitoring Asset Utilization Useful	Monitoring Asset Utilization Not Useful	Monitoring Asset Utilization Not Used
Performing Job costing	Performing Job costing Very Useful	Performing Job costing Useful	Performing Job costing Not Useful	Performing Job costing Not Used

Please add any additional comments here

8. Would you consider using FMO for any of the following purposes? (Please select all that apply)

Would you consider using FMO for any of the following purposes? (Please select all that apply) Tank Dip Monitoring and Reports - Automatic fuel reordering, and online tank level reports

Automatic Data Export Tool - Allows data to be exported directly into your accounting system on a pre-defined schedule

Consolidated Fueling Records - Allows fueling from other suppliers (card locks etc.)to be imported directly into FMO

Fuel Budgeting - Allows you to create your fueling budgets and track variances (volume & price)

Fuel Economy Reporting - Allows you to enter monthly km's/miles or hours online and produce fuel economy reports

9. How would you rate FMO overall as a Fuel Management tool for?

	Very Useful	Useful	Not Useful	Not Used
Accounts Payable	*How would you rate FMO overall as a Fuel Management tool for? Accounts Payable Very Useful	Accounts Payable Useful	Accounts Payable Not Useful	Accounts Payable Not Used
Operations	Operations Very Useful	Operations Useful	Operations Not Useful	Operations Not Used
Budgeting	Budgeting Very Useful	Budgeting Useful	Budgeting Not Useful	Budgeting Not Used

Please add any additional comments here

10. On a Scale from 1 to 10(10 being the highest rating)how would you rate FMO as a Fuel Management Tool?


Rating Scale Drop Down	On a Scale from 1 to 10(10 being the highest rating)how would you rate FMO as a Fuel Management Tool? Rating Scale Drop Down

Please add your name and shipping address to receive your gift card and any additional comments

Fuel Management Online Satisfaction Survey 2010
Exit this survey

1. 4Refuel 2010 Client Survey

1. What category best describes your role in the organization?

2. Approximately what portion of your fuel is delivered by 4Refuel?

3. What is your approximate fuel consumption per month?

4. What type of refuelling does 4Refuel perform for your company?(Choose all that apply)

5. Have you received training on FMO(Fuel Management Online)?

6. Who in your company utilizes the reports from FMO?(Choose all that apply)

7. How would you rank FMO in terms of facilitating the following Fuel Management activities?

8. Would you consider using FMO for any of the following purposes? (Please select all that apply)

9. How would you rate FMO overall as a Fuel Management tool for?

10. On a Scale from 1 to 10(10 being the highest rating)how would you rate FMO as a Fuel Management Tool?

Fuel Management Online Satisfaction Survey 2010Exit this survey

1. 4Refuel 2010 Client Survey

1. What category best describes your role in the organization?

2. Approximately what portion of your fuel is delivered by 4Refuel?

3. What is your approximate fuel consumption per month?

4. What type of refuelling does 4Refuel perform for your company?(Choose all that apply)

5. Have you received training on FMO(Fuel Management Online)?

6. Who in your company utilizes the reports from FMO?(Choose all that apply)

7. How would you rank FMO in terms of facilitating the following Fuel Management activities?

8. Would you consider using FMO for any of the following purposes? (Please select all that apply)

9. How would you rate FMO overall as a Fuel Management tool for?

10. On a Scale from 1 to 10(10 being the highest rating)how would you rate FMO as a Fuel Management Tool?

Fuel Management Online Satisfaction Survey 2010
Exit this survey