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Appearance of buildings & grounds
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Accessibility
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Hours of operation
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Security and safety
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Amenities and features (picnic areas, gardens, gift shop)
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Carousel
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Train
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Live animals exhibit
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Parking
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Atmosphere within facility
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Cleanliness
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Ease of admission
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Staff friendliness & expertise
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Friendliness & expertise of interpreter staff
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Concessions
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Admission price
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Programs/events offered
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Overall experience
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