APOPO Online Communications Feedback Survey

The following section will be used to gather feedback on APOPO's website, www.apopo.org.

1. Please indicate where you live.

Please indicate where you live. Country:

2. Where do you find most of your information about APOPO?

Where do you find most of your information about APOPO? Our website, www.apopo.org

The HeroRAT newsletter

Our social media websites (e.g., Facebook, Twitter)

Through the media

Other (please specify):

3. What is the primary reason you visit APOPO's website?

What is the primary reason you visit APOPO's website? To read the latest news updates

To Adopt-a-Rat or donate

To learn more about APOPO's work

To share information about APOPO's work with others

Other (please specify):

4. Please rate each of the following aspects of APOPO's website.

	Very Good	Good	Fair	Poor
Overall website design	*Please rate each of the following aspects of APOPO's website. Overall website design Very Good	Overall website design Good	Overall website design Fair	Overall website design Poor
Ease of navigation	Ease of navigation Very Good	Ease of navigation Good	Ease of navigation Fair	Ease of navigation Poor
Timeliness of updates	Timeliness of updates Very Good	Timeliness of updates Good	Timeliness of updates Fair	Timeliness of updates Poor
Ease of sharing information with others through social networks	Ease of sharing information with others through social networks Very Good	Ease of sharing information with others through social networks Good	Ease of sharing information with others through social networks Fair	Ease of sharing information with others through social networks Poor
Accuracy and reliability of information	Accuracy and reliability of information Very Good	Accuracy and reliability of information Good	Accuracy and reliability of information Fair	Accuracy and reliability of information Poor
Quality and style of writing	Quality and style of writing Very Good	Quality and style of writing Good	Quality and style of writing Fair	Quality and style of writing Poor
Overall brand representation	Overall brand representation Very Good	Overall brand representation Good	Overall brand representation Fair	Overall brand representation Poor

The following section refers to APOPO's online donation system. If you have never donated to APOPO, please skip this section and scroll to the end of the survey to submit your answers.

5. If you have donated to APOPO's work in the past, which method(s) have you used to donate?

If you have donated to APOPO's work in the past, which method(s) have you used to donate? APOPO's website, www.apopo.org

A tax-effective partner foundation (e.g., King Baudouin Foundation, Maecenata)

An online giving platform (e.g., GlobalGiving, Betterplace)

Direct bank transfer

Other (please specify)

6. What prompted you to donate to APOPO's work?

What prompted you to donate to APOPO's work?

7. Please tell us if you found the donation process easy.

Please tell us if you found the donation process easy. Very easy

Somewhat easy

Somewhat difficult

Very difficult

8. Would you donate to APOPO's work again?

Would you donate to APOPO's work again? No

Yes

If no, please explain:

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