1. Chargify is best supported by:

Chargify is best supported by: Everyone paying a small amount.

Those with a Production Site (but no revenue yet) paying a moderate amount.

Those who do have revenue paying the largest amount.

2. How important are these aspects of Chargify?

	Very Important	Important	Somewhat Important	Not Important
Fast development of new Chargify billing features.	*How important are these aspects of Chargify? Fast development of new Chargify billing features. Very Important	Fast development of new Chargify billing features. Important	Fast development of new Chargify billing features. Somewhat Important	Fast development of new Chargify billing features. Not Important
Quick turnaround on support requests.	Quick turnaround on support requests. Very Important	Quick turnaround on support requests. Important	Quick turnaround on support requests. Somewhat Important	Quick turnaround on support requests. Not Important
Knowing that Chargify relies on the best people & technologies.	Knowing that Chargify relies on the best people & technologies. Very Important	Knowing that Chargify relies on the best people & technologies. Important	Knowing that Chargify relies on the best people & technologies. Somewhat Important	Knowing that Chargify relies on the best people & technologies. Not Important
Knowing that Chargify will be here for a long time.	Knowing that Chargify will be here for a long time. Very Important	Knowing that Chargify will be here for a long time. Important	Knowing that Chargify will be here for a long time. Somewhat Important	Knowing that Chargify will be here for a long time. Not Important
Using Chargify for free in the early days of my business.	Using Chargify for free in the early days of my business. Very Important	Using Chargify for free in the early days of my business. Important	Using Chargify for free in the early days of my business. Somewhat Important	Using Chargify for free in the early days of my business. Not Important

3. Who should pay for Support costs?

	Strongly Agree	Agree	Disagree	Strongly Disagree
Everyone should share support costs.	*Who should pay for Support costs? Everyone should share support costs. Strongly Agree	Everyone should share support costs. Agree	Everyone should share support costs. Disagree	Everyone should share support costs. Strongly Disagree
Those who need more support should pay more.	Those who need more support should pay more. Strongly Agree	Those who need more support should pay more. Agree	Those who need more support should pay more. Disagree	Those who need more support should pay more. Strongly Disagree
I want to pay for priority/premium support.	I want to pay for priority/premium support. Strongly Agree	I want to pay for priority/premium support. Agree	I want to pay for priority/premium support. Disagree	I want to pay for priority/premium support. Strongly Disagree

4. Merchant accounts & payment gateways

	Strongly Agree	Agree	Disagree	Strongly Disagree
I'd like more help understanding merchant accounts & payment gateways.	*Merchant accounts & payment gateways I'd like more help understanding merchant accounts & payment gateways. Strongly Agree	I'd like more help understanding merchant accounts & payment gateways. Agree	I'd like more help understanding merchant accounts & payment gateways. Disagree	I'd like more help understanding merchant accounts & payment gateways. Strongly Disagree
When I signed up for Chargify, I needed a merchant account or payment gateway.	When I signed up for Chargify, I needed a merchant account or payment gateway. Strongly Agree	When I signed up for Chargify, I needed a merchant account or payment gateway. Agree	When I signed up for Chargify, I needed a merchant account or payment gateway. Disagree	When I signed up for Chargify, I needed a merchant account or payment gateway. Strongly Disagree

5. Receiving advertising to save money on Chargify services. You would ALWAYS be able to pay more to stop these deals.

	Strongly Agree	Agree	Disagree	Strongly Disagree
I'd like to receive 3rd party advertising from banks, etc, in trade for lower costs.	*Receiving advertising to save money on Chargify services. You would ALWAYS be able to pay more to stop these deals. I'd like to receive 3rd party advertising from banks, etc, in trade for lower costs. Strongly Agree	I'd like to receive 3rd party advertising from banks, etc, in trade for lower costs. Agree	I'd like to receive 3rd party advertising from banks, etc, in trade for lower costs. Disagree	I'd like to receive 3rd party advertising from banks, etc, in trade for lower costs. Strongly Disagree
Emails that Chargify sends to my customers can say "Billing by Chargify", in trade for lower costs.	Emails that Chargify sends to my customers can say "Billing by Chargify", in trade for lower costs. Strongly Agree	Emails that Chargify sends to my customers can say "Billing by Chargify", in trade for lower costs. Agree	Emails that Chargify sends to my customers can say "Billing by Chargify", in trade for lower costs. Disagree	Emails that Chargify sends to my customers can say "Billing by Chargify", in trade for lower costs. Strongly Disagree

6. Anything else you'd like to add? Please include contact info if you would like a reply.

Anything else you'd like to add? Please include contact info if you would like a reply.