Laacke & Joys Online Survey Question Title * 1. How would you rate our product mix and selection of products available online? (0 = poor, 10 = great) 1 2 3 4 5 6 7 8 9 10 Question Title * 2. The prices are competitive compared to other online retailers? Yes No Not sure Question Title * 3. How would you rate your satisfaction with the merchandise you bought from us? (0 = poor, 10 = great) 1 2 3 4 5 6 7 8 9 10 Question Title * 4. How would you rate the ease of navigating our website, from shopping through the checkout process? (0 = poor, 10 = great) 1 2 3 4 5 6 7 8 9 10 Question Title * 5. Was the advertised merchandise in-stock? Yes No Question Title * 6. Did you find what you were looking for when shopping us online? Yes No Other (please specify) Question Title * 7. What media generally influences your purchases when shopping at a retail store (newspaper, TV, email blasts, radio, etc)? Question Title * 8. How would you rate your overall experience with us? (0 = poor, 10 = great) 1 2 3 4 5 6 7 8 9 10 Question Title * 9. How likely are you to recommend our company to a friend or family member? (0 = poor, 10 = great) 1 2 3 4 5 6 7 8 9 10 Question Title * 10. We are always striving to improve and would like any additional feedback. Thank you. Done