AOC Customer Feedback Survey

*

1. Please tell us a little about yourself, so we can get to know our customers.
(State required, all other responses optional)

Please tell us a little about yourself, so we can get to know our customers. (State required, all other responses optional) City/Town:
State:
Country:
Email Address:

2. Please enter the date of your activity with Asheville Outdoor Center.

	MM		DD		YYYY
Example: 06/01/2011	Please enter the date of your activity with Asheville Outdoor Center. Example: 06/01/2011 Month	/	Day	/	Year

3. Please rate the ease of use our website, www.ashevilleoutdoorcenter.com or www.paddlewithus.com, on a scale of 1 to 5. (1 being the lowest, 5 being the highest)

Please rate the ease of use our website, www.ashevilleoutdoorcenter.com or www.paddlewithus.com, on a scale of 1 to 5. (1 being the lowest, 5 being the highest) 1-Very difficult to use and find information

2-Somewhat difficult to use

3-Average ease of use

4-Somewhat easy to use

5-Very easy to use/Informative

Not applicable- Did not use website

*

4. What activities did you participate in during your visit to the AOC? (Select at least one answer)

What activities did you participate in during your visit to the AOC? (Select at least one answer) 7-mile river paddle (canoe,kayak,raft)

1-mile/Express river paddle/float (tube,canoe,kayak,raft)

Stand Up Paddleboard Instructor lesson

Stand Up Paddleboard self-guided 1-mile or 7-mile

Bicycle rental

Gem Mining

5. What was the weather during your activity?

What was the weather during your activity? Sunny

Partly Cloudy

Cloudy/Overcast

Rainy

Windy

*

6. How would you rate the knowledge of our staff in assisting with your activity?

How would you rate the knowledge of our staff in assisting with your activity? Very helpful/Knowledgeable

Somewhat helpful/Average

Not helpful/Unknowledgeable

Not applicable

7. How would you rate your preparedness for the activity you participated in at the AOC?

How would you rate your preparedness for the activity you participated in at the AOC? Very prepared

Adequatly prepared

Not prepared

*

8. Please rate your overall experience with the AOC activity you participated in. Rate on a scale of 1 to 5. (1 being the lowest,5 being the highest.)

Please rate your overall experience with the AOC activity you participated in. Rate on a scale of 1 to 5. (1 being the lowest,5 being the highest.) 1-Poor

2-Below Average

3-Average

4-Above Average

5-Excellent

*

9. Based on your experience at the AOC, would you recommend us to a friend?

Based on your experience at the AOC, would you recommend us to a friend? Yes

Maybe

No

10. Please provide us with any additional comments or suggestions so that we may continue to improve the services we provide.

Please provide us with any additional comments or suggestions so that we may continue to improve the services we provide.

AOC Customer FeedbackExit this survey

AOC Customer Feedback
Exit this survey