We'd love to know what you thought about your experience at Escentual.com.

NB: This survey is for marketing purposes. If you've had any problems with your order, please contact us at info@escentual.com or on 02920 008844 so we can resolve any issues.
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1. How did you first hear about Escentual.com?
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2. When did you last buy from Escentual.com?
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3. What are you most interested in? (You can select as many answers as needed).
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4. How do you rate Escentual.com on the following:
ExcellentGoodNeutralPoorVery poorN/A
Value for money
Ease-of-use of the website
Range of products
Customer service
Delivery speed
Delivery price
Overall experience of Escentual.com
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5. Please put the following in order of importance to you:
Priority 1 (Highest)Priority 2Priority 3Priority 4Priority 5 (Lowest)
Value for money
Ease-of-use of the website
Range of products
Customer service
Speed of delivery
Delivery prices
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6. What do you like about Escentual.com?
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7. What don't you like about Escentual.com?
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8. Do you have any suggestions as to how Escentual.com could improve?
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9. Would you recommend Escentual.com to friends and family?
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10. Are you?
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11. Please select your age range:
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12. What country do you live in?
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13. Where do you usually buy your beauty and fragrance products?
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14. How much on average do you usually spend on beauty/fragrance/grooming products and treatments per month?
Thank you for taking part in our survey.

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