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MoneyRates.com Redesign Survey
Please take a moment to share your thoughts about our redesigned web site. The feedback you provide will help us enhance the site to serve you better in the future.
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1.
Why did you come to MoneyRates.com today? (Please check all that apply)
(Required.)
To research or apply for a mortgage
To research or apply for a credit card
To research or open a deposit account (CD, money market, savings, checking)
To read an interesting article I found while browsing another website
Looking for information about specific bank in which I am interested
To better understand the basics about saving and investing
To read an article I found through a search engine
Other (please specify)
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2.
Please rate the website on the following aspects:
(Required.)
Very good
Good
Neither good nor poor
Poor
Very poor
Overall site quality
Very good
Good
Neither good nor poor
Poor
Very poor
Ease of use
Very good
Good
Neither good nor poor
Poor
Very poor
Attractiveness of design/appearance
Very good
Good
Neither good nor poor
Poor
Very poor
Accurate and up to date information
Very good
Good
Neither good nor poor
Poor
Very poor
Usefulness of the content
Very good
Good
Neither good nor poor
Poor
Very poor
Did you find what you were looking for?
Very good
Good
Neither good nor poor
Poor
Very poor
3.
Please list up to 3 adjectives to describe your impression of the newly redesigned MoneyRates.com:
1.
2.
3.
4.
Overall, how effective is our site in meeting your needs?
1 (Not effective at all)
2 (Not effective)
3 (Somewhat effective)
4 (Effective)
5 (Very effective)
5.
What were you looking for but could not find?
6.
What are things that you would suggest to change/improve on the site?
7.
How did you reach the MoneyRates.com web site today?
From a search engine
From a link on another web site
From an e-mail
From my bookmarks
Typed the address directly into my browser
Other (please specify)
8.
How often do you visit MoneyRates.com?
Frequently: several times a week
Regularly; more than twice a month
Often; about once a month
Occasionally; visited once or twice before
This is my first time
9.
If you have any other thoughts, comments, or feedback on the new MoneyRates.com (positive or negative) please let us know.
10.
Thank you for filling out the survey! If you would be interested in participating in a short paid user survey about your feedback and opinions please leave your email here.
Thank you again for participating in our survey. We really appreciate your help in making MoneyRates.com better for you.