MoneyRates.com Redesign SurveyMoneyRates.com Redesign Survey

Please take a moment to share your thoughts about our redesigned web site. The feedback you provide will help us enhance the site to serve you better in the future.

1. Why did you come to MoneyRates.com today? (Please check all that apply)

Why did you come to MoneyRates.com today? (Please check all that apply) To research or apply for a mortgage

To read an article I found through a search engine

To research or open a deposit account (CD, money market, savings, checking)

Looking for information about specific bank in which I am interested

To better understand the basics about saving and investing

To read an interesting article I found while browsing another website

To research or apply for a credit card

Other (please specify)

2. Please rate the website on the following aspects:

	Very good	Good	Neither good nor poor	Poor	Very poor
Overall site quality	*Please rate the website on the following aspects: Overall site quality Very good	Overall site quality Good	Overall site quality Neither good nor poor	Overall site quality Poor	Overall site quality Very poor
Ease of use	Ease of use Very good	Ease of use Good	Ease of use Neither good nor poor	Ease of use Poor	Ease of use Very poor
Attractiveness of design/appearance	Attractiveness of design/appearance Very good	Attractiveness of design/appearance Good	Attractiveness of design/appearance Neither good nor poor	Attractiveness of design/appearance Poor	Attractiveness of design/appearance Very poor
Accurate and up to date information	Accurate and up to date information Very good	Accurate and up to date information Good	Accurate and up to date information Neither good nor poor	Accurate and up to date information Poor	Accurate and up to date information Very poor
Usefulness of the content	Usefulness of the content Very good	Usefulness of the content Good	Usefulness of the content Neither good nor poor	Usefulness of the content Poor	Usefulness of the content Very poor
Did you find what you were looking for?	Did you find what you were looking for? Very good	Did you find what you were looking for? Good	Did you find what you were looking for? Neither good nor poor	Did you find what you were looking for? Poor	Did you find what you were looking for? Very poor

3. Please list up to 3 adjectives to describe your impression of the newly redesigned MoneyRates.com:

Please list up to 3 adjectives to describe your impression of the newly redesigned MoneyRates.com: 1.
2.
3.

4. Overall, how effective is our site in meeting your needs?

Overall, how effective is our site in meeting your needs? 1 (Not effective at all)

2 (Not effective)

3 (Somewhat effective)

4 (Effective)

5 (Very effective)

5. What were you looking for but could not find?

What were you looking for but could not find?

6. What are things that you would suggest to change/improve on the site?

What are things that you would suggest to change/improve on the site?

7. How did you reach the MoneyRates.com web site today?

How did you reach the MoneyRates.com web site today? From a search engine

From a link on another web site

From an e-mail

From my bookmarks

Typed the address directly into my browser

Other (please specify)

8. How often do you visit MoneyRates.com?

How often do you visit MoneyRates.com? Frequently: several times a week

Regularly; more than twice a month

Often; about once a month

Occasionally; visited once or twice before

This is my first time

9. If you have any other thoughts, comments, or feedback on the new MoneyRates.com (positive or negative) please let us know.

If you have any other thoughts, comments, or feedback on the new MoneyRates.com (positive or negative) please let us know.

10. Thank you for filling out the survey! If you would be interested in participating in a short paid user survey about your feedback and opinions please leave your email here.

Thank you for filling out the survey! If you would be interested in participating in a short paid user survey about your feedback and opinions please leave your email here.

Thank you again for participating in our survey. We really appreciate your help in making MoneyRates.com better for you.

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MoneyRates.com Redesign Survey
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