Customer Service Survey

Thank you for your participation in Elkridge Hurricane Football Fall 2012. Please take a moment to fill out this survey, so that we can continue to improve this program.

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* 1. In which area of the county do you reside?

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* 2. What was the age group of the team that you play for?

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* 3. Which Division did you play?

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* 4. What was the name of your head coach?

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* 5. How did you find out about this organization? (Select all that apply)

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* 6. Why did you register for this league? (Select all that apply)

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* 7. Rate coaching staff organization, instruction, and communication skills

  Strongly Disagree Disagree Neutral Agree Strongly Agree
The coach arrived on time, prepared for practice and games
The coach shows concern for health and safety of athletes
The coach exhibits reasonable conduct in handling accident/incidents.
The coach introduces skill clearly, explains simply and accuratley, suitable for athlete
The coach as ability to analyze players strengths and weaknesses, developes long and short term goals
The coach is enthusiastic, positive and dedicated to the sport and team
The coach, as a role model, promotes good sportsmanship
The coach is patient, tolerant, honest and fair
The coach provides positive and constructive feedack
The coach uses appropriate verbal and non-verbal communication with parents and players

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* 8. Do you see yourself signing up for Youth Football again?

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* 9. Please let us know if you would like to see any changes in the future or if there are certain elements of the organization that you really like and would like to see continue.

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* 10. Please indicate below whether Howard County may or may not quote your written comments, with or without your name, in our promotional materials. By clicking yes, you are authorizing the Recreation and Parks Department to use your name.

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* 11. Would you like to subcribe to our E-News letter? The HCRP E-News Letter contains updates on HCRP programs, promotes new HCRP programs and allows the user to define which type of programs they would like to receive information on (sports, classes, trips, etc.)

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