AlaskaCare Web site assessment (10-question survey)
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1
. Do you participate in the AlaskaCare Health Plans?
Do you participate in the AlaskaCare Health Plans?
Yes, I'm a retiree
Yes, I'm an employee
No
2
. What health plan information do you access online? (check all that apply)
What health plan information do you access online? (check all that apply)
Plan detail and comparison information
Enrollment information
Claim status and history
Contact information
Current premiums
Health news and wellness tips
I don't get any plan information online
Other (please specify)
3
. How satisfied are you with the new, redesigned AlaskaCare Web site?
How satisfied are you with the new, redesigned AlaskaCare Web site?
Extremely satisfied
Moderately satisfied
Neither satisfied nor dissatisfied
Moderately dissatisfied
Extremely dissatisfied
4
. How easy is it to find the information you are looking for on the AlaskaCare Web site?
How easy is it to find the information you are looking for on the AlaskaCare Web site?
Extremely easy
Very easy
Moderately easy
Slightly easy
Not at all easy
5
. If you are not likely to use the AlaskaCare Web site, why not?
If you are not likely to use the AlaskaCare Web site, why not?
Do not need to use a Web site like this
Do not want to use a Web site like this
Satisfied with the way I get my information now
Do not have time to find what I need on this Web site
Not willing to spend time finding what I need on this Web site
Other (please specify)
6
. What would make you more likely to use the AlaskaCare Web site?
What would make you more likely to use the AlaskaCare Web site?
7
. How clear is the information available on the AlaskaCare Web site?
How clear is the information available on the AlaskaCare Web site?
Extremely clear
Very clear
Moderately clear
Slightly clear
Not at all clear
8
. How easy is it to navigate the AlaskaCare Web site?
How easy is it to navigate the AlaskaCare Web site?
Extremely easy
Very easy
Moderately easy
Slightly easy
Not at all easy
9
. What do you like most about the AlaskaCare Web site?
What do you like most about the AlaskaCare Web site?
10
. How can we improve the AlaskaCare Web site?
How can we improve the AlaskaCare Web site?
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