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Optua Website Feedback
1
. In what capacity are you visiting the website?
In what capacity are you visiting the website?
I am a person supported by Optua
I am an employee
I am a relative/friend of a person supported by Optua
I am a commissioner/work for the local authority
I am looking to be supported/potential customer
I am a relative/friend of a person looking for support
I am looking for a job
I am looking to volunteer
I am looking to donate money
2
. Where do you live?
Where do you live?
3
. How did you find the site?
How did you find the site?
Through a search engine e.g. Google
Word of mouth
Marketing material
Referred by your doctor/professional/commissioner/PCT
4
. How often do you use the Optua website?
How often do you use the Optua website?
Every day
Once a week
Once a month
Less often
5
. What do you use the website for?
What do you use the website for?
Information about support services
Keeping up to date with news and events
I like to see what Optua is doing
Jobs
Contact information
6
. How easy is it to navigate our website?
How easy is it to navigate our website?
Extremely easy
Very easy
Moderately easy
Slightly easy
Not at all easy
7
. If you have a visual impairment do you find it easy to access and read the website?
If you have a visual impairment do you find it easy to access and read the website?
Extremely easy
Very easy
Moderately easy
Slightly easy
Not at all easy
8
. How easy is it to find the information you are looking for on our website?
How easy is it to find the information you are looking for on our website?
Extremely easy
Very easy
Moderately easy
Slightly easy
Not at all easy
9
. How clear is the information available on our website?
How clear is the information available on our website?
Extremely clear
Very clear
Moderately clear
Slightly clear
Not at all clear
10
. How visually appealing is our website?
How visually appealing is our website?
Extremely appealing
Very appealing
Moderately appealing
Slightly appealing
Not at all appealing
11
. How easy is it to download files from our website?
How easy is it to download files from our website?
Extremely easy
Very easy
Moderately easy
Slightly easy
Not at all easy
12
. Overall, are you satisfied with our website?
Overall, are you satisfied with our website?
Extremely satisfied
Moderately satisfied
Slightly satisfied
Neither satisfied nor dissatisfied
Slightly dissatisfied
Moderately dissatisfied
Extremely dissatisfied
13
. How likely are you to recommend our website to others?
How likely are you to recommend our website to others?
Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
*
14
. Would you use the site to pay for services or to get more information about booking them?
Would you use the site to pay for services or to get more information about booking them?
15
. If you have any further comments please add in the box below.
If you have any further comments please add in the box below.
Thank you for completing this survey.
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