Optua Website Feedback

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* 1. In what capacity are you visiting the website?

I am a person supported by Optua

I am an employee

I am a relative/friend of a person supported by Optua

I am a commissioner/work for the local authority

I am looking to be supported/potential customer

I am a relative/friend of a person looking for support

I am looking for a job

I am looking to volunteer

I am looking to donate money

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* 2. Where do you live?

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* 3. How did you find the site?

Through a search engine e.g. Google

Word of mouth

Marketing material

Referred by your doctor/professional/commissioner/PCT

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* 4. How often do you use the Optua website?

Every day

Once a week

Once a month

Less often

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* 5. What do you use the website for?

Information about support services

Keeping up to date with news and events

I like to see what Optua is doing

Jobs

Contact information

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* 6. How easy is it to navigate our website?

Extremely easy

Very easy

Moderately easy

Slightly easy

Not at all easy

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* 7. If you have a visual impairment do you find it easy to access and read the website?

Extremely easy

Very easy

Moderately easy

Slightly easy

Not at all easy

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* 8. How easy is it to find the information you are looking for on our website?

Extremely easy

Very easy

Moderately easy

Slightly easy

Not at all easy

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* 9. How clear is the information available on our website?

Extremely clear

Very clear

Moderately clear

Slightly clear

Not at all clear

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* 10. How visually appealing is our website?

Extremely appealing

Very appealing

Moderately appealing

Slightly appealing

Not at all appealing

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* 11. How easy is it to download files from our website?

Extremely easy

Very easy

Moderately easy

Slightly easy

Not at all easy

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* 12. Overall, are you satisfied with our website?

Extremely satisfied

Moderately satisfied

Slightly satisfied

Neither satisfied nor dissatisfied

Slightly dissatisfied

Moderately dissatisfied

Extremely dissatisfied

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* 13. How likely are you to recommend our website to others?

Extremely likely

Very likely

Moderately likely

Slightly likely

Not at all likely

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* 14. Would you use the site to pay for services or to get more information about booking them?

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* 15. If you have any further comments please add in the box below.

Thank you for completing this survey.