OTT Messaging
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1.
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1
. Where are you based?
Where are you based?
North America
Latin America
Europe
MEA
Asia
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2
. Do you agree that Over The Top (OTT) clients on smartphones - such as Skype, iMessage, Google Talk, Facebook Messages, Pinger, Whatsapp - are a threat to traditional operator-based services around SMS and voice?
Do you agree that Over The Top (OTT) clients on smartphones - such as Skype, iMessage, Google Talk, Facebook Messages, Pinger, Whatsapp - are a threat to traditional operator-based services around SMS and voice?
Strongly agree
Agree
Not sure
Disagree
Strongly disagree
Why? (please specify)
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3
. Which element of operator service traffic do you think is most threatened by OTT IM clients?
Which element of operator service traffic do you think is most threatened by OTT IM clients?
SMS
Voice calling
Video calling
Other
If 'Other' please specify
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4
. Have you seen operator traffic from your answer in the previous question decline over the last 12 months as a result of increased use of OTT clients and applications on smartphones?
Have you seen operator traffic from your answer in the previous question decline over the last 12 months as a result of increased use of OTT clients and applications on smartphones?
No
Yes - 1-10%
Yes - 11-20%
Yes - 21-30%
Yes - 31-40%
Yes - more than 41%
Don’t know
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5
. Do you think operator traffic from your answer in Q3 will decline from current levels in the next 5-10 years as a result of increased use of OTT clients on smartphones?
Do you think operator traffic from your answer in Q3 will decline from current levels in the next 5-10 years as a result of increased use of OTT clients on smartphones?
No
Yes - 1-10%
Yes - 11-20%
Yes - 21-30%
Yes - 31-40%
Yes - more than 41%
Don’t know
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6
. Have you seen operator revenues decline over the past 12 months as a result of increased use of OTT clients on smartphones?
Have you seen operator revenues decline over the past 12 months as a result of increased use of OTT clients on smartphones?
No
Yes - 1-5%
Yes - 6-10%
Yes - 11-15%
Yes - 16-20%
Yes - more than 21%
Don’t know
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7
. Do you think operator revenues will decline from current levels in the next 5-10 years as a result of increased use of OTT clients on smartphones?
Do you think operator revenues will decline from current levels in the next 5-10 years as a result of increased use of OTT clients on smartphones?
No
Yes - 1-5%
Yes - 6-10%
Yes - 11-15%
Yes - 16-20%
Yes - more than 21%
Don’t know
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8
. Are you doing anything to combat the use of OTT clients and applications on smartphones in your market?
Are you doing anything to combat the use of OTT clients and applications on smartphones in your market?
No - we do not know how
No - we are making money by charging for data
Blocking service
Imposing surcharges
Rolling out IMS/LTE to offer RCS/RCSe
Offering own client
Partnering with them
Other
If 'Other' please specify
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9
. Briefly outline (in your opinion) which operator(s) have - and how - embraced the OTT opportunity?
Briefly outline (in your opinion) which operator(s) have - and how - embraced the OTT opportunity?
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10
. What percentage of an operator's subscriber base do you think will be using OTT services in 2012?
What percentage of an operator's subscriber base do you think will be using OTT services in 2012?
0%
1%-5%
6%-10%
11%-20%
21%-30%
30%-40%
>40%
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11
. What percentage of an operator's subscriber base do you think will be using OTT services in 2015?
What percentage of an operator's subscriber base do you think will be using OTT services in 2015?
0%
1%-5%
6%-10%
11%-20%
21%-30%
31%-40%
>40%
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12
. Do you believe operators can make money from OTT services?
Do you believe operators can make money from OTT services?
Yes, OTT will generate incremental revenues for mobile operators
Yes, but at the expense of voice and SMS revenues
No
Undecided
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13
. How much does an operator charge an OTT service provider to terminate voice & SMS traffic on its network? Please include cost in € for both SMS and voice termination rates
How much does an operator charge an OTT service provider to terminate voice & SMS traffic on its network? Please include cost in € for both SMS and voice termination rates
14
. Thank you very much for taking part in our latest research. To receive a copy of the report, (including 2011-2012 analysis of views toward OTT clients) please leave your email here
Thank you very much for taking part in our latest research. To receive a copy of the report, (including 2011-2012 analysis of views toward OTT clients) please leave your email here
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