OP Web Feedback Survey

Thank you for visiting the Office of the Professions website. We are interested in your feedback about the web site and learning how well the site provided the information you need. Please complete this survey to let us know how we are doing. Your answers will help the Office of the Profession to improve our customer service.

1. Please use the drop-down menu to indicate the profession that brought you to the Office of the Professions web site today

Please use the drop-down menu to indicate the profession that brought you to the Office of the Professions web site today

2. Which of the following terms best describes you?

Which of the following terms best describes you? Applicant for licensure

Licensed professional

Consumer of professional services

Employer of licensed professional(s)

Faculty or staff in education program leading to licensure

Other (please specify)

3. Please check the primary reason you visited the Office of the Professions website today:

Please check the primary reason you visited the Office of the Professions website today: Learn the requirements for licensure

Verify the registration of a licensed professional

Search the discipline history of a licensed professional

Read or print application materials and instructions

Looking for the answer to a specific question about licensure, such as making an address change or checking the status of my application

Find out how to file a complaint against a licensee

Access the laws and regulations related to a profession

Find answers to a specific practice question

Other (please specify)

4. Please use the check box to rate the Office of the Professions web site.

	Strongly agree	Agree	Neutral	Disagree	Strongly disagree	N/A
Website is easy to navigate	*Please use the check box to rate the Office of the Professions web site. Website is easy to navigate Strongly agree	Website is easy to navigate Agree	Website is easy to navigate Neutral	Website is easy to navigate Disagree	Website is easy to navigate Strongly disagree	Website is easy to navigate N/A
I easily found the information I wanted	I easily found the information I wanted Strongly agree	I easily found the information I wanted Agree	I easily found the information I wanted Neutral	I easily found the information I wanted Disagree	I easily found the information I wanted Strongly disagree	I easily found the information I wanted N/A
I visit the OP web site regularly	I visit the OP web site regularly Strongly agree	I visit the OP web site regularly Agree	I visit the OP web site regularly Neutral	I visit the OP web site regularly Disagree	I visit the OP web site regularly Strongly disagree	I visit the OP web site regularly N/A
The instructions and forms are easy to find	The instructions and forms are easy to find Strongly agree	The instructions and forms are easy to find Agree	The instructions and forms are easy to find Neutral	The instructions and forms are easy to find Disagree	The instructions and forms are easy to find Strongly disagree	The instructions and forms are easy to find N/A
I easily found out how to file a complaint	I easily found out how to file a complaint Strongly agree	I easily found out how to file a complaint Agree	I easily found out how to file a complaint Neutral	I easily found out how to file a complaint Disagree	I easily found out how to file a complaint Strongly disagree	I easily found out how to file a complaint N/A
The web site provided an answer to my question	The web site provided an answer to my question Strongly agree	The web site provided an answer to my question Agree	The web site provided an answer to my question Neutral	The web site provided an answer to my question Disagree	The web site provided an answer to my question Strongly disagree	The web site provided an answer to my question N/A
It was easy to verify a licensee	It was easy to verify a licensee Strongly agree	It was easy to verify a licensee Agree	It was easy to verify a licensee Neutral	It was easy to verify a licensee Disagree	It was easy to verify a licensee Strongly disagree	It was easy to verify a licensee N/A
Information about practice was available	Information about practice was available Strongly agree	Information about practice was available Agree	Information about practice was available Neutral	Information about practice was available Disagree	Information about practice was available Strongly disagree	Information about practice was available N/A

5. How would you rate your overall experience with the Office of the Professions website?

	Excellent	Good	Neutral	Needs improvement	Poor	N/A
Timeliness of information	*How would you rate your overall experience with the Office of the Professions website? Timeliness of information Excellent	Timeliness of information Good	Timeliness of information Neutral	Timeliness of information Needs improvement	Timeliness of information Poor	Timeliness of information N/A
Accuracy of information	Accuracy of information Excellent	Accuracy of information Good	Accuracy of information Neutral	Accuracy of information Needs improvement	Accuracy of information Poor	Accuracy of information N/A
Ease of access to information	Ease of access to information Excellent	Ease of access to information Good	Ease of access to information Neutral	Ease of access to information Needs improvement	Ease of access to information Poor	Ease of access to information N/A

6. The following questions are related to the "Find Answers" tab on our web site

	Yes	No	N/A
Did you use "Find Answers" to get information	*The following questions are related to the "Find Answers" tab on our web site Did you use "Find Answers" to get information Yes	Did you use "Find Answers" to get information No	Did you use "Find Answers" to get information N/A
Did you find this system easy to use?	Did you find this system easy to use? Yes	Did you find this system easy to use? No	Did you find this system easy to use? N/A
Did you find the answer you needed?	Did you find the answer you needed? Yes	Did you find the answer you needed? No	Did you find the answer you needed? N/A
Did you submit a question or ask for more information?	Did you submit a question or ask for more information? Yes	Did you submit a question or ask for more information? No	Did you submit a question or ask for more information? N/A

7. Please provide any other feedback on the web site or tell us how we can improve this site in the box below.

Please provide any other feedback on the web site or tell us how we can improve this site in the box below.

8. Please tell us a little about yourself so that we get a sense of who is visiting the OP web site (optional).

Please tell us a little about yourself so that we get a sense of who is visiting the OP web site (optional). Name:
City/Town:
State:
Country:

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